PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Nancy
Rocky is a happy boy! 🐾❤️🐾 No more paw licking, itching, or bad poops! And he loves his tabs and Salmon treats!
Response from PetLabCo.Mar 3, 2025
Hi Nancy, We're absolutely delighted to know that Rocky is no longer itches, poops bad, or licks his paws. It's great to know that he loves the chews and salmon bites. Thank you so much for sharing Rocky's experience. Cheers to happy and healthy pups! Best regards, PetLab Co.
Stormy R.
My dog loves these probiotics. He's not itching as much, and he's wanting to play more. We've only been using these for 2½ month's. Shipments are always fast to deliver.
Response from PetLabCo.Mar 3, 2025
Hi Stormy, Thank you for sharing Coco's experience with the Probiotic Chews! We're glad to hear he's more playful now and no longer itching as much. It's also good to know that your deliveries for Coco's supplement always arrive fast. Reading your feedback is truly heartwarming! Best regards, PetLab Co.
TERESA O.
So far every product I have tried on my dogs from Pet-Lab has given me the results I needed. The first one was bad breath, which I do not use very often now because the surviving dog has not have bad breath for over a year. Now I have noticed a very good improvement with the Probiotics since I started giving them around 3 months ago.
Response from PetLabCo.Mar 2, 2025
Hi Teresa, That's wonderful to hear! It's fantastic that you've had such positive experiences with our products and have seen great results for your dogs. It's especially heartening to know that the bad breath issue has been resolved for over a year and that the Probiotic Chews are making a noticeable difference. Your feedback is incredibly valuable to us, and we're thrilled to be a part of your pets' health and well-being journey. Thank you for being a loyal customer and for sharing your success story with us! Best regards, PetLab Co.
Mrs C B.
Impossible to cancel subscription. Thought I was making a one off purchase via PayPal only to find I have unknowingly subscribed to a monthly purchase I do NOT want. Have tried unsuccessfully to request link to reset password to an account I didn’t know I had!!
Response from PetLabCo.Mar 2, 2025
Hi Mrs C Bogue, Thank you for bringing this to our attention. We're sorry to hear you were having difficulty canceling your subscriptions. We value transparency and don't enroll our customers under subscription without their consent. If you could share with us your order ID and other details, we're happy to look into this for you and have it sorted out. Thank you so much! Best regards, PetLab Co.
Rosemarie O.
It works Good. I love it.
Response from PetLabCo.Mar 2, 2025
Wow, thanks for sharing, Rosemarie! It’s great to hear our supplement works great for your pup. We love hearing success stories like yours! 💙 Best regards, PetLab Co.
Bonnie P.
There products are great!
Response from PetLabCo.Mar 2, 2025
Hi Bonnie, Thank you for your thoughtful feedback! We’re so happy to hear that our products are working great for your dog. Your feedback is incredibly valuable to us and encourages us to continue improving our products. 😊 Best regards, PetLab Co.
Ronald S.
Easy delivery and great product!
Response from PetLabCo.Mar 2, 2025
Hi Ronald, Thank you for your positive feedback! We're delighted to hear that you've had an easy delivery experience and are enjoying our product. Your satisfaction is our priority, and it's great to know that we're meeting your expectations. Best regards, PetLab Co.
Kathy Smith F.
I received a second jar today not knowing that I was on a auto ship service when I ordered the first jar. Very deceptive. Do you have return policy? Also I thought I was ordering a Probiotic but I received Allergy & Immune. Please cancel this subscription!!
Response from PetLabCo.Feb 28, 2025
Hi Kathy, We're sorry you placed the wrong item for your order and for the confusion caused. Please know that we wouldn’t enroll customers in a subscription without their agreement. As long as you selected 'One-time Purchase,' there shouldn’t be any recurring charges. Could you send over your Order ID so we can take a closer look? Best regards, PetLab Co.
