PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 4, 2025

Hi Evite, Thank you for your review. We'd be happy to assist you with your order and/or subscription. So we can best assist you, could you please provide additional details aside from your Order ID? Thank you and we look forward to resolving this for you. Best regards, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Suzie, We are overjoyed to hear that you are satisfied with our products for your dog! It is always gratifying to hear stories such as yours. We are grateful for your recommendation to other pet owners. 🥳 Best regards, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Perry, We're sorry to hear you are not seeing the desired results with our product. It's important to remember that supplements take time, usually around three months, before you can see any potential benefits in your dog's health. Some dogs might start showing positive changes in the first month, while others may take two to three months of consistent usage. Feel free to reach out to us through the 'Contact Us' page on our website if you have further concerns. 😊 Stay pawsome, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Kathy, We're sorry to hear about your experience with our subscription. It looks like one of our customer care team members already replied to your email a few days ago with a resolution, and we also received a response from you. We truly appreciate your patience, and we’re sorry for any frustration caused. If there's anything else we can assist you with, please feel free to let us know. Best regards, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Cassami, Thank you so much for sharing your experience with our supplement. We’re truly sorry to hear about Preston’s passing; losing a beloved pet is never easy. It warms our hearts to know that our product provided him some comfort during his time with you. When you do decide to welcome another furry friend into your life, we’ll be here to support you with supplements to help keep them happy and comfortable in their later years. Take care, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Kath, Thank you for sharing your experience with us. We're sorry to hear that our product didn’t provide the comfort you hoped for Pablo and that there was a mix-up with the subscription. We appreciate your patience and are glad to hear that our customer service team was able to assist you. Thank you for recommending us despite your experience. All the best, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hello there Wanda, Thank you for your feedback and for taking the time to share your experience with us. It's truly appreciated and encourages us to continue doing our best to make sure every customer's experience is memorable. Best regards, PetLab Co.

Response from PetLabCo.Mar 4, 2025

Hi Andrew, Thank you for your kind words! We're glad to hear that our customer service team was able to assist you promptly. Your satisfaction is important to us, and we appreciate your understanding. We’re thrilled that you're using our products for your dog and look forward to serving you in the future. Kind regards, PetLab Co.