PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 9, 2025

Hi Alex, That's great to hear! Consistent and timely deliveries are so important, and I'm glad to know you've had such a positive experience. Thank you for sharing this feedback—it's always wonderful to hear when things run smoothly. We're sorry to hear you didn't see the desired results with ProBright Advanced. We understand how frustrating it is when a product doesn't meet our expectations. While the supplement may work for many dogs, it may not be a perfect fit for your furry friend. We appreciate you giving our product a try and sharing your honest feedback. It helps us continue improving our formulas. Feel free to reach out through the 'Contact Us' option on our website should you have other concerns or questions. Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hi Summer, We're sorry to hear you didn't see the desired results with ProBright Advanced. We understand how frustrating it is when a product doesn't meet our expectations. While the supplement may work for many dogs, it may not be a perfect fit for your furry friend. We appreciate you giving our product a try and sharing your honest feedback. It helps us continue improving our formulas. Feel free to reach out through the 'Contact Us' option on our website should you have other concerns or questions. Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hi Julie Anne, We're sorry to hear you had this experience. We value transparency and will not process autoship orders unless you chose a subscription. Subscription prices stay the same throughout the subscription's lifetime. However, we do offer promotions where you enjoy bigger discounts on the first order. Kindly share with us your order ID so that we can check for you. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hi Richard, We're sorry to hear the Probiotic Chews is not working for your pup. While this works for others, it may not be the right fit for your dog. Someone from our customer support team will reach out to you via email to give you information on alternative options. Thank you for sharing your honest feedback! It helps us improve our products and formulas. Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hi Kathy, That's such wonderful news! It's amazing to hear how much of a positive impact the ProBright Advanced has had on your 13-year-old dog's breath and oral health. A glowing comment from the vet is high praise and a testament to how well it's working. Your commitment to maintaining your dog's health is truly heartwarming, and I'm so glad this product has become a reliable part of your routine. Here's to many more happy, healthy years for your furry friend! 🐾 Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hi Janice, Thanks for sharing your review, and we're sorry to hear this happened. We'd like to get this sorted for you and make sure your subscription has been canceled and no charges will happen again. Kindly share with us your order ID so that we can check for you. Thank you! Best regards, PetLab Co.

Response from PetLabCo.Mar 9, 2025

Hello Jemma, Thank you so much for your kind words. We're thrilled to hear you've received only excellent customer service from our team! Your satisfaction is very important to us. Thank you for recommending us to other pet parents. Stay pawsome, PetLab Co.

Response from PetLabCo.Mar 8, 2025

Hi Terri, Thank you for sharing your feedback! We're glad our customer support team was able to resolve your concern and respond to you and your dog's needs. Your satisfaction and kind words mean a lot to us. Best regards, PetLab Co.