PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing13,463 approved reviews, newest moderated first
Aja J M.
I use the teeth whitening powder. my vet was so impressed with how white my 5 year old dog's teeth were, I had to write down where she could get it. And no bad breath.
Response from PetLabCo.Mar 11, 2025
Hi Aja, Thanks a ton for your awesome review! We're so happy to hear that our ProBright has helped to keep your dog's teeth white and breath fresh. We love that the vet was impressed. Give your furry buddy an extra belly rub from us! Best regards, PetLab Co.
Gerry C.
Why was I charged with a subscription without my permission!?
Response from PetLabCo.Mar 11, 2025
Hi Gerry, We're sorry for the confusion with the autoship order. PetLab Co. values transparency, and we don't subscribe our customers without their consent. We'd like to look into this for you. Please share with us your order ID so that we can check and have this resolved for you right away. Thank you! Best regards, PetLab Co.
Ash B.
Put in my order on march 1st, wasn’t shipped until the 5th (1 day after I should have RECIEVED it) and now it went from being scanned in to “exception” and it’s 4 states over. Customer service isn’t responding
Response from PetLabCo.Mar 11, 2025
Hi Ash, We're sorry to hear this happened. While delivery issues are beyond our control, we always do our best to make it right. We'll work on sending you a replacement order via expedited shipping. Could you please share your order ID? Thank you! Best regards, PetLab Co.
Cindy R.
my beloved shitzu enjoyed the products & i saw a noticable improvement in her. she passed recently at 15 yrs. old. customer service has been great as this is my second shitzu that has passed.
Response from PetLabCo.Mar 11, 2025
Hello Cindy, We are deeply sorry to hear about the loss of your beloved Shih Tzu. From all of us at PetLab Co., please accept our deepest condolences to you and your family. 💙 It's heartwarming to hear that our product has provided some comfort and support for her. Thank you for sharing your experience with us. Take care, PetLab Co.
Bobbie
I used Probiotics to begin with for 2 months. Helped skin alot .Switched to allergy amunne not so much,his skin condition started back. Confused now.
Response from PetLabCo.Mar 11, 2025
Hi Bobbie, Thanks for reaching out. We're glad to hear the Probiotic Chews helped your dog's skin a lot. We recommend sticking to this supplement. Should you wish to switch back to this product, just send us a message through the 'Contact Us' feature on our website. We'll be more than glad to assist you. Stay pawsome, PetLab Co.
Austin
Pet labs helps my dogs.
Response from PetLabCo.Mar 11, 2025
Hi Austin, Thanks for the love! We're thrilled that our supplements are helping your dogs. Keep those tails wagging! Best regards, PetLab Co.
Bradley E T.
Have seen no improvement in 1 month, will wait 3 months, but no more!
Response from PetLabCo.Mar 10, 2025
Hi Bradley, We're sorry to hear that you haven't seen results yet with our Itch Relief for your pup. We do recommend using the product for 3 months to notice optimal results. This is normal for any supplement. So please keep us updated on your experience over that period of time. Thank you for sharing your honest feedback! It helps us improve our products and formulas. Best regards, PetLab Co.
Brenda
You changed your recipe
Response from PetLabCo.Mar 10, 2025
We are sorry for any inconvenience you have experienced. For our Wild Caught Salmon Bites, please note that our formula and manufacturing has not changed. However, a recent change in our supplier may have impacted the processing of the product. We have fully tested the product to ensure it's quality and safety. We value your feedback, as it is valuable for us to understand how to improve our products and services. If you have any additional concerns, please reach out to us directly for further assistance through the 'Contact Us' option on our website. Best regards, PetLab Co.
