PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Wayne
Item came in very quickly. Just started giving to my dog.
Response from PetLabCo.Jun 14, 2025
Hi Wayne, We're happy to hear that the Probiotic Chews arrived quickly! We appreciate you sharing your initial experience with us and your dog. We hope you see good results soon! Best regards, PetLab Co.
Linda B.
My dogs love it! I just put it on their food and add just a little bit of water and mix. Their teeth look are looking great and no bad breath. I can’t wait to see what their vet thinks!
Response from PetLabCo.Jun 14, 2025
Hi Linda, We're happy to hear that your dogs love our ProBright! It's great to know that you've noticed improvements in their dental health and breath. We appreciate you sharing your positive experience! Best regards, PetLab Co.
Maria
I think it’s to soon to see results.
Response from PetLabCo.Jun 14, 2025
That’s totally understandable, Maria! Some products take a little time to show their full effects, so giving them a fair chance is a great approach. Hopefully, with consistent use of the Allergy & Immune Chews, you’ll start noticing positive changes soon. If you ever have any questions or want to share updates, just reach out to us at [email protected]. We're always happy to help! Best regards, PetLab Co.
Sherie R.
We purchased Allergy/Immune and our dogs like them and seem more comfortable less scratches. I bought 3 cans of Probiotics and them like them too. Happy Camper here!!
Response from PetLabCo.Jun 14, 2025
Hi Sherie, We're so glad to hear that our Allergy & Immune and Probiotic supplements are helping your dogs feel more comfortable and that they enjoy them! Thank you for sharing your positive experience. Best regards, PetLab Co.
Maria A.
I never received my order, try to call, and I wait for 30 minutes, try to get in touch thru your page online, it didn’t work
Response from PetLabCo.Jun 14, 2025
Hi Maria! We're sorry to hear about the difficulties you’ve experienced in getting support. Due to the high volume of calls and messages received, our response times are taking longer than usual, but we’re committed to addressing your concerns as soon as possible. We appreciate your patience and understanding on this matter. Someone from our team will reach out to you about your order. We look forward to getting this resolved for you right away. Best regards, PetLab Co.
Jill A.
I did not realize when i.purchased that the supplement would be "crunchy". I have an elderly dog and he cannot eat them.
Response from PetLabCo.Jun 14, 2025
Hi Jill, Thanks for sharing your feedback! We're sorry you've had this experience. Our chews are formulated to be soft and chewable, making them suitable for even small or elderly dogs. Someone from our team will reach out to you about sending a fresh batch of Allergy & Immune Chews. We're looking forward to getting this resolved for you promptly. Best regards, PetLab Co.
Mia
My dogs are not opposed to consuming this product. I just started so I'm looking forward to results. As far as the administrative side goes, I'm unable to activate my account. While customer service is very friendly, it is extremely frustrating that I am unable to log in and make changes/updates to my subscription and that I have to work through email with someone when I want things changed.
Response from PetLabCo.Jun 14, 2025
Hi Mia, We truly appreciate your patience and feedback. We’re glad to hear that your dogs are open to the ProBright Advanced, and we hope you start seeing great results soon! Regarding your account activation and subscription management, we completely understand how frustrating that can be. Our goal is to make things as seamless as possible, and we sincerely apologize for any inconvenience. While our Customer Experience Team is always happy to assist, we recognize that direct account access is important for flexibility and convenience. If there’s anything we can do to speed up the process or provide clearer guidance, please don’t hesitate to reach out. We value your trust and are committed to improving your experience. Thank you for sharing your thoughts. We’re always looking for ways to do better! Best regards, PetLab Co.
customer R.
Well, this is what I do know at this time? One of my girls has bad food allergy. Well it only been one week on petlab for allergies and her belly look so much better already. Her doctor says keep it up, it's working.
Response from PetLabCo.Jun 14, 2025
Hi Robert, We're so glad to hear that our Probiotic Chew is helping your girl with her food allergy. It's wonderful that her doctor sees improvement already. Thank you for sharing this positive update with us! Best regards, PetLab Co.
