PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 13, 2025

Hello Elle, We understand your concern about one of the ingredients in our Probiotic Chews. Maltodextrin is an ingredient generally recognized as safe according to the US Food and Drug Administration agency and is used in our Probiotic Chews in allowable quantities. All ingredients must meet our rigorous quality standards, and we are NASC certified. We do advise that if you have any concerns with the effects of our product on your dog, to consult with your vet prior to starting or changing their supplementation. 🥰 All the best, PetLab Co.

Response from PetLabCo.Jun 13, 2025

Hi Larry, We're sorry for any confusion caused. It appears we haven’t received any previous communication or emails from you regarding a request to cancel your subscription. A member of our team will be reaching out to assist you further with this. Thanks for your feedback. Warm regards, PetLab Co.

Response from PetLabCo.Jun 13, 2025

Hi Alonzo, We're sorry to hear your dog had this experience. Expect to hear from us directly as we seek to understand your dog's experience better. Thank you for being our valued customer. Warm regards, PetLab Co.

Response from PetLabCo.Jun 13, 2025

Hi Peggy, We're sorry to hear your mini Aussie isn't a fan of our chews. Some of our customers have found success by incorporating peanut butter or wrapping the chew in cheese. Alternatively, try offering the chew with plain yogurt or wrapping it in their favorite meat. Additionally, top their preferred food or treat with the chew as an experiment. Before attempting any new approaches, however, don't forget to take into account any sensitivities your dog may have. If you’re also open to trying something else, you can always reach us at [email protected]. ❤️ All the best, PetLab Co.

Response from PetLabCo.Jun 12, 2025

Hi Maureen, We’re sorry to hear about your experience and any frustration this has caused. Please know that we do not enroll customers into a subscription unless it’s been selected at checkout. Additionally, you can manage or cancel your subscription anytime through our Customer Account Portal, or feel free to reach out to us directly at [email protected]—we’re more than happy to assist you. To help us look into this and get things resolved as quickly as possible, could you please provide your order ID? We’d be glad to reach out to you directly and make this right. Kind regards, PetLab Co.

Response from PetLabCo.Jun 12, 2025

Hi Christopher, We're thrilled to hear that our chews are providing some assistance. We appreciate your feedback and are here to support you and your dog. Kind regards, PetLab Co.

Response from PetLabCo.Jun 12, 2025

Hello Josh, We're so glad our ear Clear Ears Therapy helped, and that both dogs enjoy the Salmon Bites and Probiotic Chews! Thank you for sharing this wonderful feedback with us! It's always great to hear success stories like yours. All the best, PetLab Co.

Response from PetLabCo.Jun 12, 2025

Hi Deborah, We're sorry to hear that you're not seeing the desired results with your Corgi. While some pups may experience benefits sooner, it can take up to 3 months of consistent daily use for the supplement to show its full potential. We truly appreciate your patience and encourage you to keep going—many pet parents see gradual changes over time. All the best, PetLab Co.