PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cristian D.
Was excellent 👌
Response from PetLabCo.Nov 13, 2025
Hi Christian, Thank you for sharing your positive experience – it means a lot to us to receive such glowing feedback from satisfied customers like yourself. Warm regards, PetLabCo.
Kassouff M.
delivered Product works
Response from PetLabCo.Nov 13, 2025
Hi Kassouff, We're super touched that we can play a part in bringing a little extra joy into your pup's life. Huge thanks for sharing this with us. Kind regards, PetLabCo.
customer
Delivery was fast and easy right to our front door.
Response from PetLabCo.Nov 13, 2025
Hello there, We're glad you found our delivery fast and convenient. Thank you for your positive feedback; we appreciate it very much. Warm regards, PetLabCo.
JoeGenaoFilms G.
I ordered the items through Apple Pay. And it had a pre-existing address. So I called the customer service. And I asked them if they can change it to my real address. I just made the order. And they did not want to make the change. Now my items are going somewhere else and I’m not gonna receive them. I wasted my money and time. Very unhappy with this company.
Response from PetLabCo.Nov 13, 2025
Hello Joe, I’m really sorry to hear about the trouble with your recent order. Once an order has been placed and shipped, we’re unable to change the shipping address. You may want to reach out to the courier directly to see if they can intercept or reroute the package. That said, I’d be happy to look into possible solutions for you. Please also know that you can easily reach our team through the “Contact Us” form on our website for any concerns. We’ll be following up shortly to ensure you’re fully taken care of. Best Regards, PetLabCo.
Pamela C.
Sable is responding well to the meds. It was not immediate, but slow and steady. That may well be the benefit of the process in that it moved throughout her system in a manner that eased the changes and followed her natural response.
Response from PetLabCo.Nov 13, 2025
Hi Pamela, That’s such wonderful news to hear — we’re so happy that Sable is doing well! 💙 It’s amazing to know that our supplements are helping her in a gentle and steady way. While our products aren’t medications, our supplements are specially formulated to support your pet’s overall health and well-being over time. Please give Sable some extra cuddles from us, and we wish her continued health and happiness! All the best, PetLabCo.
Linda P.
This Has Made a Difference in Digestion
Response from PetLabCo.Nov 13, 2025
Hey Linda, We're happy to hear that our product has helped your dog's digestion. Thank you for sharing your experience and for trusting us with your pet’s care. All the best, PetLabCo.
customer
New delivery service I liked it when you used the USPS and didn't have a driver come up my drive way take pictures of my house address.
Response from PetLabCo.Nov 13, 2025
Hello Samantha, Thank you for sharing your feedback! We completely understand your preference for the previous USPS deliveries. At this time, we’re unable to manually select a carrier for your package, as the system automatically chooses the best available option during processing. While we don’t have control over how the delivery service handles packages, we will be sure to share your comments with them so your feedback is heard. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you bringing this to our attention! Kind regards, PetLabCo.
Joyce
Sorry new postman. Put it between the front door, which we very seldom use. They usually put it in mail box. Please change it to a 5 star. Joyce
Response from PetLabCo.Nov 12, 2025
Hello Joyce, We’re sorry to hear that your order hasn’t arrived yet. Typically, our deliveries take 3–5 business days, but we’d love to help investigate and locate your order to make sure it reaches you. Our team will be reaching out shortly to ensure everything is resolved and that you’re fully taken care of. Thank you so much for bringing this to our attention — we truly appreciate it! Kind regards, PetLabCo
