PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 13, 2025

Hello Dolly, Thank you so much for your kind words! We’re glad we could help resolve the situation. We truly appreciate your understanding and are so happy to have you as part of the PetLabCo. community. We look forward to serving you and your pet again soon! Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Kaisa, Thank you so much for sharing your experience! We’re thrilled to hear that the ProBright has been helping keep your dogs’ teeth clean, especially for your 16-year-old pup. While we’re happy our ProBright is making a difference, we always recommend checking with your veterinarian before trying any new product, especially for dogs with health conditions. We truly appreciate your recommendation and are so glad to have you and your furry family as part of the PetLabCo. community! Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Angie, Thank you for sharing your feedback! We’re so glad to hear your order was delivered as usual and that you love the new navy packaging. We also appreciate your feedback on the double-handle scoop. We understand how it might feel awkward for smaller dogs. While the scoop is designed to provide the correct dosage for your pup, we recommend using the scoop intended for your dog to ensure the best results. We’ll share your comments with our team as we continually look for ways to improve our products. Thank you again for taking the time to share your experience, we truly value your input. Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Kelly, Thank you for your feedback! We’re delighted to hear that you appreciate the quick delivery and the flexibility to adjust shipment dates as needed. We’ll continue to keep you updated on all upcoming shipments so you can manage your deliveries conveniently and stress-free. Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Jill, We're happy to hear that our product arrived at the perfect time! We appreciate your feedback and are excited for you to see the vet's assessment in January. Thanks for choosing us! Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Penelope, We are happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it! Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Diane, We're happy to hear that the item is wonderful and amazing! It's great that your Lola doesn’t notice the taste, and her teeth are much improved. Thanks for the feedback. Best Regards, PetLabCo.

Response from PetLabCo.Nov 13, 2025

Hello Harry, I’m so sorry to hear about your experience — that’s definitely not the kind of frustration we want for our customers. It’s possible that there may be more than one active subscription under your account, or that the cancellation didn’t process successfully. You can also check your account through our Customer Portal to confirm if there are any active subscriptions remaining. I’d be more than happy to look into this for you and ensure everything is fully canceled so no further payments are taken. Please also know that you can easily reach our team through the “Contact Us” form on our website for any concerns. Best Regards, PetLabCo.