PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 22, 2025

Hello Duverne, We're happy to hear that your three dogs love our products! It's great to know you appreciate the convenience of our automatic delivery service and the helpful notifications. Thank you for your positive feedback. Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Michael, We are so grateful for your kind words and for taking the time to share your positive experience with us. Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Cheryl, I’m sorry to hear your pup isn’t a big fan of the chews. We understand that every dog is unique—especially when it comes to their taste buds. Here are a few tips that often help picky eaters enjoy their chews: add a little Xylitol-free peanut butter, wrap the chew in cheese or a thin piece of their favorite meat, place a bit of plain yogurt on it, or mix it with their favorite food or treat. Please keep in mind any allergies or sensitivities your dog may have, and if you have further concerns, we recommend checking with your vet. Could you please share your order ID so we can locate your account and assist further? Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Michelle, We're happy to hear that you love our products! We appreciate your feedback regarding the dental powder and pups' preferences. It's great to know that our customer service was helpful and understanding during the return process. Thanks for the 5-star review! Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello David, We're happy to hear that our fast delivery helped you! We appreciate you taking the time to share your positive experience with our service. Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Jim, We’re very sorry to hear that you’re having trouble canceling your subscription. Could you please let us know how you processed the cancellation? Please note that subscriptions can be canceled through our customer portal, where you can also check whether your subscription is still active. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Patti, We're happy to hear that our product works well for you and that your order arrived on time! Thank you for sharing your positive experience. Best Regards, PetLabCo.

Response from PetLabCo.Dec 22, 2025

Hello Elizabeth, We’re truly sorry for your loss. Losing a beloved pet is incredibly difficult, and our hearts go out to you during this time. 💛 We're also very sorry for the difficulty you've experienced in trying to cancel future shipments. Could you please let us know how you processed the cancellation? Please note that subscriptions can be canceled through our customer portal, where you can also check whether your subscription is still active. You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. In the meantime, our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.