PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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linda
It was packed very well and received it on time. This made me and my little guys happy. Thank you
Response from PetLabCo.Dec 26, 2025
Hi Linda, We're more than happy to hear that the package arrived safely and on time, bringing joy to you and your pets. Thank you for your positive feedback and for your trust. Kind regards, PetLabCo.
Jacque
I wish to discontinue the allergy & Immune probiotic chew product, but nowhere on your site can I find how to stop it. The product is not working for my dogs.
Response from PetLabCo.Dec 26, 2025
Hi Jacque, We're sorry the product isn't working for your dogs, and you had trouble canceling your subscription. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs, and what may work for one may not work for another. We can confirm that you have successfully canceled your subscription in our customer account portal. You will not be charged for any future orders. It might be beneficial to explore other options or discuss alternative approaches with your veterinarian to address your pup's specific needs. All the best, PetLabCo.
Jessica T.
I am nothing short of AMAZED! I NEVER review products. But I have tried EVERYTHING from Dog Is Human, Zesty Paws, and all of the in between, and nothing has worked like this. We’ve been on them exactly a month now and he’s not waking up to itch, he’s getting good, long, relaxing naps. His energy is coming back. He’s just a really happy boy. Now I will say, he won’t just take the treats. But I cut the first one up and put it in his grain free fresh pet and crumble his second dose up and put it on top of his kibbles. And that way, he will eat it. THANK YOUYOU PETLABCO! My boy is finally relievedddd!
Response from PetLabCo.Dec 26, 2025
Hello Jessica, We're amazed and grateful you shared your experience! It's wonderful to know our product brought your dog comfort after trying so many others. We appreciate your creative way of administering the product and thank you for your valuable feedback. It means a lot to us to receive such glowing feedback from satisfied customers like yourself. 🥰 Kind regards, PetLabCo.
Bryan K.
You delivered on the front porch I have a fenced in back where all deliveries are received . Please deliver there next time. Quicker and easier
Response from PetLabCo.Dec 25, 2025
Hello Bryan, Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your delivery experience. We’ve gone ahead and noted your preference on our end and will share this feedback with the carrier to help improve future deliveries. That said, delivery placement is ultimately handled by the local courier, so you may also wish to contact them directly to ensure your preferred delivery location is followed moving forward. Please don’t hesitate to reach out if there’s anything else we can assist you with—we’re always happy to help. Best Regards, PetLabCo.
Jody B.
The delivery seems to be better when you used USPS... the latest company is very hard to track when it's actually arriving.
Response from PetLabCo.Dec 25, 2025
Hello Jody, Thank you for sharing this with us—we really appreciate your feedback. We work with multiple shipping partners, and while carriers may vary depending on location and availability, we truly value your experience. We’ll be sure to pass this feedback along to our fulfillment team as we continuously look for ways to improve delivery and tracking updates. If you ever need help checking the status of an order or have concerns about a shipment, ee offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best Regards, PetLabCo.
Earl M.
They said it was going to be delivered at a certain .They was 12 hours early nice
Response from PetLabCo.Dec 25, 2025
Hello Earl, We're glad the delivery was satisfactory, even though it arrived earlier than expected. We appreciate you taking the time to share your experience with us. Best Regards, PetLabCo.
Peggy C.
Great product! I was skeptical at first if it would work. I thought I was destined to have $400 dental bills yearly for my dog. Lily is a rescue her initial dental exam resulted in two extractions. I started using Petlab after her dental exam. Happily a year later during her yearly check the vet said she did not need another dental at this time and her teeth looked great!
Response from PetLabCo.Dec 24, 2025
Hi Peggy, Thank you so much for sharing your experience! We truly appreciate you giving us a try, especially after feeling skeptical at first. We’re so happy to hear that Lily’s latest dental check went so well and that her vet was pleased with her teeth. It’s incredibly rewarding to know our products have helped support her dental health. Please give Lily some extra love from us. 💙 Kind regards, PetLabCo.
Yee Leng T.
I have it on Auto ship and gets my product without any issues.
Response from PetLabCo.Dec 24, 2025
Hello Yee Leng, We're happy to hear that our auto-ship service is providing your product without any issues. Thank you for your positive feedback; we appreciate it! Best Regards, PetLabCo.
