PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jan 20, 2026

Hello Lisa, We are deeply sorry to hear about the loss of your beloved pet. From all of us at PetLabCo., please accept our deepest condolences to you and your family at this time. Our team will be assisting you with the cancellation of your subscription and will be reaching out to you shortly. We appreciate your patience and are happy to help make this process as smooth as possible. Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Barb, We’re truly sorry to hear about your experience and completely understand your frustration. That is certainly not the experience we want for our customers. We've found it usually takes 3 months of the recommended daily dose to see potential benefits. That's normal for any supplement. We’d like to resolve this for you as quickly as possible. Could you please provide the order number associated with your account so we can review your subscription, stop any future shipments, and ensure no further charges are applied? Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Samantha, I understand that you’d like to receive the product in the blue bottle. After checking, it appears that the packaging you’ve been receiving is the current version we’ve been sending. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Patti, We're happy to hear that your delivery arrived right on schedule and in perfect condition. Thank you for your positive feedback! Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Kathy, Thank you for your feedback! We’re glad to hear you found it easy and convenient. Please let us know if there’s anything else we can assist you with. 😊 Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello there, We’re really sorry for the frustration this caused, and we appreciate you taking the time to share your experience. We understand that you purchased a 3-month supply and were surprised to see another shipment scheduled. Please note that subscriptions are set to a monthly frequency by default and can be adjusted to a longer interval, such as every 3 months, through the customer portal. We understand how this may have caused confusion, and we apologize for the inconvenience. We’d be happy to assist you further. Could you please provide your order ID so we can review your account and help resolve this for you? Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Paula, We're happy to hear that our product works well and our delivery was good. Thank you for your feedback! Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Joan, We're glad you had a great experience with our fast delivery and nice packaging. Thank you! Best Regards, PetLabCo.