PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jan 21, 2026

Hello Andrew, We are sorry to hear that you did not see results, and for the inconvenience caused while trying to cancel your subscription. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Could you please let us know how you processed the cancellation? Please note that subscriptions can only be canceled through our customer portal, where you can also check whether your subscription is still active. Could you please share your order ID so we can locate your account and assist further? You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Kind regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Kizzy, I’m very sorry for the trouble you’ve experienced with your order and the delay in getting a response. I’d like to resolve this for you immediately. Could you please provide the order ID so we can better assist you further? You’re always welcome to reach out to us directly as well to make the cancellation. We offer a “Contact Us” form on our website, which is the fastest way to get in touch with our team for any concerns. Best Regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Tyler, We're happy to hear that our probiotic chews have made a positive results. PetLabCo. products are not medicine and are not intended to cure or treat a medical issue. We do not intend to diagnose, treat, cure, or prevent any disease, and the information provided by PetLabCo. is not intended as a substitute for professional medical or veterinary advice. Medical conditions can only be diagnosed by a licensed veterinarian. Please consult your veterinarian if you suspect your pet has any medical condition, regarding any change in treatment or supplementation or the effects of probiotics on your pet’s health. Please let us know if you have any questions. Best Regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Pamela, We appreciate your feedback and are so glad you're having a good experience. We hope you see the benefits as you continue using our product. Best Regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Jeanie, Thank you for letting us know, and I’m glad to hear the delivery went smoothly. I’m sorry to hear that your dog hasn’t been feeling well—I hope they’re doing much better now. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Christina, We appreciate you sharing your experience. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. We’d be happy to help switch you to a different product. A member of our team will be reaching out shortly to assist you further and make sure we find the best option for your needs. Best Regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Bradley, We’re very sorry to hear that you haven’t received your order, and we completely understand how frustrating this must be. Upon checking our system, it does show that the package was marked as successfully delivered. That said, a member of our team will be reaching out shortly to confirm the delivery details and ensure the package was sent to the correct address. We truly appreciate your patience, and we’ll do our best to resolve this for you as quickly as possible. Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Diana, We’re glad to hear you appreciate our punctuality! We understand that you’d like to cancel your subscription and completely respect your decision. Please know that you also have the option to manage and cancel your subscription directly through our customer portal. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.