PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Sep 27, 2026

Hello Franks, Thank you for your kind words! 💙 We’re so glad to hear that you love the products. We completely understand that you don’t need any more at this time. Our team will be reaching out to you directly to assist with your request and make sure your subscription is taken care of. Thank you for being part of the PetLabCo.® community! 🐾 Best, PetLabCo.

Response from PetLabCo.Sep 26, 2026

Hello Lupe, Thank you for sharing your experience with us! 🐾💙 We’re glad to hear everything is going well so far. We appreciate you giving the product time to become part of your pup’s routine, and we look forward to hearing how she’s doing after six months! Best Regards, PetLabCo.

Response from PetLabCo.Sep 26, 2026

Hello Toni, We're so happy to hear that our probiotic chews have made such a positive difference for your dog! We truly appreciate you sharing your experience. Best Regards, PetLabCo.

Response from PetLabCo.Sep 26, 2026

Hello Debby! We’re very sorry to hear about your experience and understand your concern about receiving additional deliveries or charges after requesting that they stop. Could you please let us know how you submitted your cancellation request? Subscriptions can be canceled through our customer portal, where you can also check the current status of your subscription. You’re also always welcome to contact our Customer Experience team directly through the “Contact Us” form on our website, and we’ll be happy to assist with the cancellation. In the meantime, our team will be reaching out to you directly to review your account and help get this resolved. We truly appreciate you bringing this to our attention. Best Regards, PetLabCo.

Response from PetLabCo.Sep 26, 2026

Hello We're glad to hear that placing orders with us is such an easy process for you. We appreciate your positive feedback! Best Regards, PetLabCo.

Response from PetLabCo.Sep 26, 2026

Hello Lori, We're happy to hear that your order arrived well-packaged. We hope it works wonderfully for you! Best Regards, PetLabCo.

Response from PetLabCo.Sep 25, 2026

Hi Shirley, Thank you so much for your positive feedback. We are thrilled you are seeing the benefits for your dog and that it has been easy to give to them. We appreciate you being a part of our community! Regards, PetLabCo.®

Response from PetLabCo.Sep 26, 2026

Hello Sabrina, We’re sorry to hear about your experience. At checkout, customers can choose between a one-time purchase and a subscription option, with the selected option displayed before the order is completed. That said, we’d like to take a closer look at what happened with your order and help address your concerns. Could you please share your order ID or contact our Customer Experience team directly? We’ll be happy to review your account, clarify the subscription details, and assist with any necessary next steps. Best regards, PetLabCo.®