PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sarah T.
Always prompt and professional
Response from PetLabCo.Sep 24, 2026
Hi Sarah, Thank you so much for your feedback. We are so happy to hear our team has been prompt and professional. We know just how important this is when it comes to supporting your pet's wellbeing. We appreciate you being a part of our community. Regards, PetLabCo.®
Ruth A.
He had bad breath and couldn’t chew his bone despite having had a dental cleaning the year before. After a couple months on your green powder, he’s back chewing his bones. 🦴 We are extremely amazed and grateful of how well it worked.
Response from PetLabCo.Sep 24, 2026
Hi Ruth, We are absolutely thrilled to hear about the amazing benefits you have seen! It's wonderful to know that our product has helped him get back to enjoying his bones. Thank you for sharing your experience with us. We appreciate you being a part of our community! Regards, PetLabCo.®
MICHEAL B.
My dog won't touch the chews.
Response from PetLabCo.Sep 24, 2026
Hi Michael, We are sorry to hear your dog isn't a fan of the chews. We know how frustrating that can be. A few pet parents have shared that they've had luck with adding a dollop of xylitol-free peanut butter, wrapping them in cheese, adding a spoonful of xylitol-free yogurt, or pairing the chews with their favorite meat. Just keep an eye out for any allergies or sensitivities! Someone from our Customer Experience team will follow up with you shortly to provide further support. Best regards, PetLabCo.®
Shawn Z.
Delivery is right on time. And it's working great on the dogs teeth.
Response from PetLabCo.Sep 24, 2026
Hi Shawn, We're delighted to hear that your delivery was on time and that you're seeing great results with your dogs' teeth! Thank you for sharing your positive experience. We appreciate you being a part of our community. Regards, PetLabCo.®
Liam H.
Want to cancel sent emails no response
Response from PetLabCo.Sep 24, 2026
Hi Liam, We are very sorry to hear about your experience. We were able to locate your message and found that it was sent to an unmonitored account. We are sorry for any inconvenience this may have caused! Our team can be reached here: Email: [email protected] Phone: 1-866-473-8522 You can find this information on our website here: https://thepetlabco.com/contact-us and on our product labels. We also offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide further support. Regards, PetLabCo.®
Deborah
I've been using the dental powder for a couple of months now. Breath is better and the teeth are whiter and tarter is coming off. Hoping that with continued use gums will be less red. I definitely will continue to use, and tell others about it.
Response from PetLabCo.Sep 23, 2026
Hello Deborah! We are so happy to hear that our dental powder has made such a positive difference in your oral health! We appreciate you sharing your experience and recommending our product! Best, PetLabCo.
Mason M.
The Probiotic formula is a great product and certainly did the trick. German Shepherds are known to have sensitive tummies. Our youngest was always itching, stomach easily upset but this product ceased all itching, licking of paws etc. Seemingly re-aligned his digestion as well. Thank You Pet Lab!
Response from PetLabCo.Sep 23, 2026
Hello Mason, Thank you so much for sharing your experience! We’re thrilled to hear that the Probiotic formula has made a positive changes to your German Shepherd. We truly appreciate your kind words and are so happy to hear that PetLabCo.® could help! Best, PetLabCo.
julie A.
Fast shipping and wonderful customer service when I had a little mix up. My dog loves it and eats it up like a cookie!
Response from PetLabCo.Sep 23, 2026
Hello Julie, we are so happy to hear that your dog is enjoying our product! We appreciate you sharing your positive experience with our customer service team. Thank you for being a valued part of our community. Best Regards, PetLabCo.
