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RV Fridge Guys Reviews | Read Customer Reviews of thenorcoldguy.com

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Auto Parts & Wheels
RV Fridge Guys

RV Fridge GuysReviews of thenorcoldguy.com

3.5757 reviews
Auto Parts & Wheels
RV Fridge Guys | Seek Adventure LLC, Green Cove Springs, Florida

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RV Fridge Guys3.5

Reviews757 About Contact

Overall score

3.5 out of 5

Average

Average of 757 reviews

Distribution

5★55%
4★5%
3★4%
2★5%
1★31%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 712-8822
thenorcoldguy.com
[email protected]
RV Fridge Guys | Seek Adventure LLCGreen Cove Springs, FL 32043

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About RV Fridge Guys

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.

RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: thenorcoldguy.com
Website: thenorcoldguy.com
Category: Auto Parts & Wheels
Location: Green Cove Springs, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RV Fridge Guys reviews

757 approved reviews, newest moderated first

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LEVI B.
Sep 2, 2020
Part exactly what I ordered
Part exactly what I ordered. Works great. Packaged up nicely to protect it. Took me a month to get it. Assuming it was possibly because of the pandemic.
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VIRGINIA R.
Sep 1, 2020
I paid extra shipping because I needed…
I paid extra shipping because I needed this item quickly. Then after I should have already received it, I get a message it is on back order and won’t be shipped for probably 3 weeks or more. Tried to cancel, but haven’t heard about that.
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Kim R.
Aug 20, 2020
Miss communication
Looks like a miss communication on this whole thing but I do need to say that I can't answer phone calls cuz I can't hear so unless I have a family member with me I can't answer since Im retired and live alone in a motor home that's why I do every thing via email or text message thank you for the refund maybe after my surgery ill get back part of my hearing and sight
Response from RV Fridge GuysAug 20, 2020
I do see that they made an attempt at updating the address but am not seeing our response to your request so I'm really sorry for the lapse in communication. Tracking shows this coming back to us now. Someone will be calling you shortly to see if you want this resent or cancelled and refunded. Tracking details show that UPS tried contacting you on the phone 3 times to get this sorted, Kim. We have just left a voice message explaining the refund.
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Jimmy S.
Aug 18, 2020
So.... Good Luck getting your parts or money back
So.. after placing an order on July 31 for parts listed to be in stock, I was charged for two heating elements and only recieved one. Numerous phone calls to full message boxes, many unanswered emails and messages, still nothing. I would like a refund for the parts not sent. I will never waste my time with this outfit ever again! In regards to your response to my review, I received one heating element within a few days of my order. I want a refund for the one I never received. Order # 1026319 placed 31 July. Two small boxes, one containing the power board, and one containing one heating element.
Response from RV Fridge GuysAug 18, 2020
What is your order number, Jimmy? I don't see anything under "Slim". I can tell you that no heaters are listed as "in stock". They show a lead time of 2-4 weeks. If this hasn't shipped yet, we can still cancel. I see tracking information on all three parts that were sent out 2nd day and they all show delivered. I will file a claim with UPS and credit you for that heater. Thank you for your patience.
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Abby F.
Aug 18, 2020
I ordered 4 shelves for my RV
I ordered 4 shelves for my RV. Only 2 came in and they took over 2 months to get here. Still have not received the other 2 shelves. Called over and over, and OVER! I can't even leave a message because "mailbox is full". Tried emailing....no response. Very aggrivating!!!!
Response from RV Fridge GuysAug 18, 2020
Abby, I believe we spoke this morning. If not, please reach out to us ASAP. Special orders are running a little later than normal but I show notes for your order that we go this sorted this morning as to what you need reordered.
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Ron S.
Aug 17, 2020
I got the part that I wanted and it…
I got the part that I wanted and it works. I had to wait 3 weeks but they said it was because of the Covid 19.
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Larry
Aug 15, 2020
I have been trying to reach the service…
I have been trying to reach the service department to as them a question for over a week now. The free access to service techs is a joke.
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Jeff
Aug 13, 2020
Frustration
Didn't receive all the items I ordered and could not get a response from the company regarding whether the item was back ordered.
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