Andrea E.
Did not receive product and money was…
Did not receive product and money was taken out of my account. There is no communication on the status of the order

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAuto Parts & Wheels · Orlando, Florida
Excellent

Auto Parts & Wheels · Plantation, Florida
Excellent
Auto Parts & Wheels · Wesley Chapel, Florida
Excellent

Auto Parts & Wheels · Tampa, Florida
Excellent
757 approved reviews, newest moderated first
Andrea E.
Did not receive product and money was taken out of my account. There is no communication on the status of the order
Claudia C.
It’s been 11 days and my order is “awaiting shipment” when I call it goes straight to a cell voicemail, no response via email. I did receive a generic email asking if my order was received, but it hasn’t even been shipped. I’m going to have to put a dispute in with my bank to cancel this. Do not use these guys.
Dave H.
You charged my account for a part you don’t have and haven’t shipped. It is back ordered. I would like to cancel my order. I would not refer anybody to you.
Doug
I ordered a part in February and haven't received it or heard anything since
Benjamin B.
Parts labled as good for the 1200 series norcold reefer. DO NOT WORK! After a wait, having to pick my own order up, and now I dont even have a fridge. damn.
Brenda L.
SCAM company!!! I purchased an item and it was never shipped. It's been 3 mos. and have not been able to contact them or have any kind of response or communication. DONT BUY FROM THEM.
Response from RV Fridge GuysJul 5, 2024
No scam, Brenda, but some lead times have definitely been missed with special orders. We're really sorry it couldn't be fulfilled in the estimated time given but that lead time is out of our control as we are not the manufacturer. What is your order number and I'll have it cancelled and refunded. Really sorry you had a bad experience with us!
lisa C.
Thank you for locating a replacement shelf for my Norcold 3150!
James W.
I didn’t find out the part was back ordered until after the sale was completed. They took my money 23 days ago but I haven’t received my part. I have tried to contact them by phone and their form on the web site to check on my part for 3 weeks now and have not had a reply back.
Response from RV Fridge GuysJul 5, 2024
James, it looks like this order has been received per UPS tracking 1Z2F49930310763419. The lead time on the part when you placed the order was 3-5 weeks. This is a board that is typically in stock but they've had some issues with supply.