Luxe LensReviews of theluxelens.com

Immediate personal effort they made and patience.

I absolutely love the presets, they have truly taken my photography workflow to whole new level. I love how they enhance an image without being too much. It allows for the image to still feel natural. I also have to rave about their customer service. I ran into an issue with using some of my presets and they responded super quickly and did everything to try to help. In the end it was just that my laptop was too old haha, but after replacing with a newer and faster one everything works perfectly. I’ve been a customer for quite a while and will continue to be!

Absolutely love Luxe! Customer service is amazing, and the presets are magical. Everything is so user-friendly, and there are so many different ways to edit your photos using the many presets and effects! My favorites are Earthy Moods & Sweater Weather. Luxe is the best, hands down!

I love all of my presets and overlays from The Luxe Lens. I bought a pack of all of them and love them all. The overlays are my favorite and give my photos that magical feel I’m looking for.

These presets have absolutely been a game changer! I have used Luxe Lens for years, but their new AI packs are incredible, and so easy to use. I needed help when I first got them and Hannah with customer service was able to assist me and within minutes my questions were answered and my photos for my business are a whole new level. Thank you for consistently providing a great product!!!

I bought a product that the description states as for use on Desktop. The link they sent me was for Iphone. I contacted you by email saying that there was a mistake. They said I need to update my software and sent a new link. I can't upload the software because Adobe says it's incompatible. I went back to Luxe Lens and they said they can't refund the money. They should make the information clearer on their product. Don't waste your money with this company.

Save your money! Iv been trying to download these presets and figured it wasn’t working. Was under the assumption it would come up as an app. Got in contact and they acknowledged that I was trying to download through Google and yet it’s not working. Asked for a refund and they’re telling me they can’t give me one although iv expressed that i can’t even download the presets advised me to download on safari and even that’s not working! I just want my money back at this point. When I bought it I wanted to use it the very night and 2 days later no presets and haven’t got any further forward with downloading the presets and ended up doing the work myself!

Customer service was great! Took the time to send me relevant links to help with my issue, and responded quickly.