Luxe LensReviews of theluxelens.com

Response from Luxe LensNov 19, 2025

Hey Ben! Our team would love to work with you over at [email protected]! We value transparency and thus link a full collection guide for Quick Fix (demonstrating the product in all compatible software) directly from the product page - so you can view the product and assess exactly how it works prior to purchase! Did you have a chance to view this? We'd love to get to the bottom of this misunderstanding and provide support to get things working for you in a way that most benefits your personal workflow goals!

Response from Luxe LensOct 27, 2025

While we're glad to hear nothing went wrong, we'd love to work with you to get you matched to something best suited to your needs!

Response from Luxe LensOct 23, 2025

I am so sorry to hear that you ran into trouble with your overlays! We're reaching out to troubleshoot with you!

Response from Luxe LensSep 26, 2025

Hey Kristy! There seems to be some confusion! This collection includes 25 presets that apply a full image edit in just a click! It also includes optional toolkits, but these aren't necessary to get the advertised looks! Can you reach out to our team at [email protected] so we can get to the bottom of this with you?

Response from Luxe LensJul 7, 2024

Oh no! I am so sorry to hear that you were unhappy with the results on your images! Results should be matching advertised edits - if not, we are always happy to troubleshoot 1:1! Now, unfortunately, there's not much we can do about the standard process for saving presets in the Lightroom mobile app on iOS, as this was designed by Adobe. However, they've just now released a version of the LR mobile app on iOS that allows for XMP import - you can see how this process works via our latest blog! (It is imperfect, but may be preferential to saving individual DNG presets for you!)