Luxe Lens Reviews | Read Customer Reviews of theluxelens.com

Luxe Lens Reviews | Read Customer Reviews of theluxelens.com

Luxe Lens reviews

119 approved reviews, newest moderated first

Carla
Apr 8, 2024
Wonderful experience
Wonderful experience , I ran into a few technical issues and the support desk was very quick to respond. Thank you.
Response from Luxe LensApr 9, 2024
So very glad to hear that, Carla!!
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customer
Apr 7, 2024
I love this
I love this. So easy to download, install and use. I would highly recommend.
Response from Luxe LensApr 9, 2024
Awesome to hear! Thank you for taking the time to share your experience!
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Paige D.
Apr 4, 2024
These could be so much easier to use
These could be so much easier to use. You guys really need to update your installation methods I downloaded on my phone, now I can’t get any from that package because it says downloaded max reached….yet I can’t find them anywhere on my phone? Can’t download them to my laptop either now because of this. So now I feel I’m out money. Had the second set downloaded to my laptop, not my phone. Then the overlay bundle I received….i really have to move each overlay to a folder and slowly pick through each one….there had to have been a better way of doing this. This seems like such a hassle, I haven’t used any but one. I feel like I wasted $100….
Response from Luxe LensApr 9, 2024
Oh no! I am so sorry to hear that you ran into some trouble with your presets & overlays! This should never be the case! We strive to provide up-to-date installation guides and video on our help center following standard Adobe practice and also offer 1:1 support via [email protected] to make sure you can download and use your Luxe products without any trouble! I don't see any emails from you yet, so I am going to reach out to you to be sure that you can use everything you purchased with us and send you our article regarding overlay organization and use!
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Ashley S.
Apr 3, 2024
My favorite presets from anywhere HANDS DOWN!!
These presets are GAME CHANGERS when it comes to photography and editing your work. These truly made a world of difference in my editing and save me sooo much time!!
Response from Luxe LensApr 3, 2024
How awesome to hear, Ashley! Thanks for trusting Luxe with your workflow!
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M. W.
Apr 1, 2024
These were super easy to use
These were super easy to use. I would highly recommend!
Response from Luxe LensApr 2, 2024
We're so glad to hear it! Thank you for sharing your experience!
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Sergey P.
Apr 1, 2024
Work become more convinient and…
Work become more convinient and pleasant!
Response from Luxe LensApr 2, 2024
How wonderful to hear! This is always our goal!
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Stephen B.
Mar 30, 2024
The Luxe lens presets never disappoint
The Luxe lens presets never disappoint. So easy to install and easy to use in various photography genres using the AI technology.
Response from Luxe LensMar 30, 2024
We are so glad to hear you've loved your Luxe!!
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Gennarae T.
Mar 1, 2024
I bought a preset and it didn’t work
I bought a preset and it didn’t work. I downloaded correctly and everything and it did nothing to my photos.
Response from Luxe LensMar 1, 2024
Oh no! This should never be the case! We offer extensive guides for these products and 1:1 support via [email protected] and would love to work with you to get these working for you or get you matched to something suited to your specific software and workflow needs! Update: The specific collection you purchased does include a detailed pdf guide for install, use, and troubleshooting. We have also sent an email your way with an offer to work 1:1 to troubleshoot what's happening for you! We are dedicated to getting to the bottom of this with you!
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