Pejman B.
Ordering was a breeze
Ordering was a breeze! The customer care was responsive and accommodating. obviously the price is unbeatable!
Thehok is listed under Cosmetics & Makeup.
Thehok (thehok.com) has 238 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Pejman B.
Ordering was a breeze! The customer care was responsive and accommodating. obviously the price is unbeatable!
RUsS D.
If you are ever scammed always contact the BBB better business bureau...they tried to pull that force member ship scam on me well I contacted the BBB..I would advise everyone who had a bad experience to do the same.
Field
Jestem zachwycony tymi zakupami. Paczka dotarła ekspresowo, a produkty przerosły moje oczekiwania. Strona działa bez zarzutu, a zamówienie złożyłem w kilka chwil. Jeśli szukasz energii i satysfakcji z udanych zakupów, nie zwlekaj ani sekundy. To najlepsza decyzja, jaką możesz podjąć. Polecam bez wahania.
John M.
Package arrived exactly on time, well wrapped. Tried the Aurelius first. My wife came upstairs and basically mugged me. She absolutely loves the scent. Wouldn’t leave me alone!
Mick B.
Paid for Extrait, lasts 30 minutes. Terrible quality. I ordered 3 bottles from HOK and paid the premium price for the Extrait de Parfum versions. The initial scent smells good, but the performance is shocking. It completely evaporates off my skin and clothes within half an hour. Upgrading to the Extrait is a scam—it performs worse than a cheap body spray. Save your money and buy from a reputable house instead.
Response from ThehokOct 19, 2026
Thank you for sharing your feedback. We're sorry to hear that the fragrance performance didn't meet your expectations, especially after upgrading to Extrait de Parfum. We understand how disappointing that must be. Fragrance longevity can vary depending on skin chemistry and other factors, but we'd like the opportunity to look into your experience and help resolve your concerns. Please reach out to our support team at https://thehok.com/pages/hok-contact-page so we can review your order and assist you further. We appreciate your feedback and hope to have the opportunity to make things right.
Jimmy
I contacted HOK letting them know how dissatisfied I was with their product. It doesn’t smell anything like the original, does not last for 12 hours like advertised, more lit 12 minutes, you have to use have the bottle to even smell it. By the way they advertise 100 satisfaction guaranteed! Then I get an email say if I fill out a review saying how great HOK is they’ll send a bottle out to me!! This is a sham business! AVOID HOK!!!
Response from ThehokOct 19, 2026
Thank you for sharing your feedback. We're sorry to hear that the fragrances didn't meet your expectations in terms of scent similarity and longevity. We also take your concerns regarding our satisfaction guarantee and the email you received about leaving a review seriously. We never want our customers to feel pressured to leave positive feedback in exchange for a product, and reviews should always reflect your honest experience. Unfortunately, we haven't been able to locate an order using the information currently available to us. Kindly reach out to our support team through our contact page at https://thehok.com/pages/hok-contact-page so we can gather the necessary details, review your concerns, and work toward a suitable resolution. We apologize for the frustration this experience has caused and appreciate you bringing these concerns to our attention. We look forward to the opportunity to assist you.
anndrew B.
Fraudulent transactions after purchase. They keep ur information and auto opt you into there subscription plan even when you request not to be. Refuse to cancel your account and delete your card information. You will be forced to cancel your card and get a new one to get out of the scam. Otherwise they will keep making charges to your account
Response from ThehokOct 19, 2026
Thank you for bringing your concerns to our attention. We take concerns regarding subscription renewals and billing seriously. Unfortunately, we haven't been able to locate an account or order using the information currently available to us, so we're unable to contact you directly to investigate this matter. Kindly reach out to our support team through our contact page at https://thehok.com/pages/hok-contact-page so we can gather the necessary details, review your concerns, and assist you further. We apologize for the frustration this has caused and appreciate the opportunity to look into this matter.
Toby P.
Buyer beware!!! Very deceptive business. They will charge a $29.99 membership on your 1st purchase without you knowing it. You will receive an email for an order for $29.95 although you did not order anything. Once you contact them asking for a refund, you are told it was for the membership and not get a refund. Their products are average at best. There are many better websites that offer the same thing with trying to deceive you. Do not recommend !!!!