The HartfordReviews of thehartford.com

Very disappointed in how this company handled cancelling our policy. We were long time customers, and in the end it meant nothing. They used a technicality to screw us for $700.

Hartford is refusing to honor my auto insurance claim. My 2008 Mustang was sideswiped, I called in my claim, got an estimate with photos. After 8 days, a rude adjusted called me and was useless. I am a disabled senior, and I am being treated worse that a dog, transerred around, put on hold, car still damaged. I will contact the Oregon State Insurance Comissi

The Hartford sent me a non-renewal notice after insuring my home for less than one year. Nothing has changed since they insured my home.They had no explanation other than to send a letter saying "your home is no longer eligible for coverage with our program." They sold me the policy through AARP. Perhaps AARP shares some of the blame, too. I don't know. Just that now I have to find new coverage with another (I hope better) company. I would not recommend doing business with The Hartford.

For my recent auto-renewal it took 3 Agent Calls and extensive time to remove 1 sold car, and renew my current policy coverage... and more time 2 more calls to clarify and confirm the new total policy cost, and any potential cost increase if I moved from 1 time- 6 month payment to monthly payments, I made the 1st monthly payment and my total cost is now $700 more! What?

BAIT AND SWITCH WARNING. The Hartford Auto Insurance, offered through AARP, engages in deceptive business practices. I received a written quote for annual auto insurance coverage totaling $1,944.72, but six months later, The Hartford claimed the policy was actually semi-annual. I retained all documentation and pursued the matter in small claims court against both The Hartford and AARP — and won. Based on this experience, I will not conduct business with either organization again.

I had insurance on my 2023 Equinox with The Hartford through AARP. I had been a customer for 16 years. This year, I was hoping my insurance would go down since my car was a year older. It went up $200 a month, and it wasn't cheap to begin with. My first bill of the new plan was $463 a month. I switched to State Farm and now pay $92 a month for the same coverage. I can almost pay six months for what I was paying per month for the Hartford. It is a complete money grab.

Hartford is disgusting in their practice of financially abusing elders. In six months, my car insurance premium increased by $50.00. A month ago, their representative told me to wait until my renewal date because my missing discount would be deducted from what I owe. I asked to be told the truth at the time because I wanted time to find a new company if they were going to increase my premium by $50.00 every 6 months. They said, no, I would see a deduction. I called today, I still owe the amount of the increase with no discount. The company committed extortion by saying that if I pay on the 14th, I will get my 15% discount. Now, they are saying that I already have it. They lied that I was getting a discount to hold my business. Hartford is through AARP, which is supposed to help us over 65. Oh well, Hartford commits extortion to make sure they get as much money as possible from those over 65, who are possibly living on fixed incomes. AARP does not care how any of its companies treat elders.

They messed up my auto insurance because they did not cancel it when requested. then they sent a claim to debt collector saying that I owe them money. This will probably affect my credit rating now. Still trying to resolve this, but keep getting disconnected.