Happy HowlReviews of thehappyhowl.com

aCTUALLY, THEY NEED A ZERO. THEY USE UPS, THE DELIVERY TIME IS SO SLOW...THEY ARE HORRIBLE BECAUSE YOU CAN ONLY COMMUNICATE WITH THEM VIA A MESSAGE PLATFORM AND HAVE TO WAIT UNTIL THEY ARE AVAILABLE - HIDEOUS CUSTOMER SERVICE - GREAT FOOD UNFORTUNATELY....THEY ARE NOT GOING TO SURVIVE AT THIS POINT I was supposed to get my food after they took my money on 6/14 (actually 6/13), then it was delivered to the wrong address (not the picture of my house where the delivery was made by idiotic UPS - on 6/19. I just lost $174.00 to these jerks. Find another company - like Just Food For Dogs - you can get that through Chewy or even through PETCO. much more reliable than these people.

We tried happy howl dog food and it was so gross my dogs wouldn't touch it. I contacted customer service to cancel my subscription. I requested they cancel the subscription but instead they insisted on telling me how to get my dogs to eat it by modifications and additives. Again today they sent an order and charged me for it AGAIN even though I requested a cancelation. And AGAIN they try to get me to add additives to it an feed it toy dogs. Again I demand they cancel this subscription like I had asked previously and finally they did. I am disputing the charges because they failed to cancel on my first request. Don't get caught in their trap.They say they reviewed it lolol jokers

I have bought multiple “fresh” dog foods and yes, they did have meats and vegetables and yes, our dog did like them. BUT they came packaged in styrofoam containers and sometimes with dry ice or some mysterious gloop which (they claimed) we could just pour into our garden and it would eventually disappear. Happy Howl provides quality dog food which our dog loves (eats it all and then carefully licks the bowl). I’m very happy with the product and the service.

Horrible customer service. It says 30 day money back guarantee. Well my dog won't eat it. He has cancer so I thought I would try this "human grade food". He didn't like it so when I finally got someone in customer service I was told I couldn't return it because I got a 40% discount...you can't call because they have no phone number so I have been chatting with a very rude Clyde. He basically told me to accept it that I can't return it and donate it to someone..in process of getting my money back thru my credit card .they said they will take legal action??? Seriously!!!

It's definitely higher priced but it has def helped my dogs. No more diarrhea and horrible gas

Canceled auto shipment that was never set up. Have no phone number to call. All emails or bots. They claim it was out for delivery. That was a lie. It was never picked up from company. Still waiting for my refund. Review will change once I receive my money back

Happy Howl has somehow put me on an automatic reorder every 2 weeks. I did not sign up for that. I have replied to their emails numerous times and gone on the website to customer service. It says they will respond within 24 hours and I have NEVER received a reply. My credit card is being charged $89. every 2 weeks. I have a dispute in for them currently and today there was another $89 charge on my credit card. I would not recommend doing business with a company that has non existent customer support. I had to have my credit card company block them in addition to filing a dispute of the charge.

I purchased this with a 30 day guarantee. I opened one package and it smelled wierd and of course my dog would not eat it. I have reached out to their BOT team RubyLyn multiple times. She said that she could refund me 50% until I reminded her of the 30 guarantee. She then said ok and it was closing time on Friday. Said she would get back to me. I tried again multiple times today, Monday and they left me hanging on the chat for a very long time. Hold on let me check on that they said, and never returned. Now they are closed. How do these companies even get in business? I would like a full refund. I am happy to put negative reviews on every site possible until I do. Thank you! NOW THEY INSULT ME IN THEIR REPLY BELOW!!!! They made me take a quiz which told me which meals to choose and offered the discount upfront. Why would one assume when they advertise both side by side that it voids the refund. You send spoiled food and expect paying customers to just deal with it? Then you tell me you will give me a refund and ignore me, then take back your word! I hope my review saves a lot of others from your crooked company!