Sabrina S.
Ordered a sample pack and somewhere in…
Ordered a sample pack and somewhere in the fine print they set you up on an automatic subscription. Had $100 deducted from my account that I was not aware of. They told me too bad you didn't cancel within 2 days. Can't get my money back and my 3 dogs did not like the food. Does it make any sense to order samples and automatically be set up on subscription. Bait and switch.
Response from Happy HowlMar 13, 2026
Your recent messages to our team contain personal and harassing remarks that are not acceptable. We are willing to address order-related concerns, but we will not tolerate harassment toward our team. If this behavior continues, we will end communication and may refuse further service. You checked out as a Trial Pack which is a subscription and stated on our website. The order option at checkout says "subscribe and save." We also send out upcoming order emails 2 days in advance of your order shipping. If you do not cancel during this window, we can not stop your order. https://www.thehappyhowl.com/products/3-carton-sample-pack-6-meals-subscription?_pos=1&_sid=f9b3fee94&_ss=r