Happy HowlReviews of thehappyhowl.com

Fast delivery. Good food. Easy to store and serve. Our former food was frozen and that can be a pain. This is much easier and pre-portioned which is nice and easy.

Our dogs love it!!

I actually was unsure if I should give this a 4 or 5. My do was so excited the first night I added this as a topper ( I bought the sample package ) , but then the next day she was a bit out off at first , but the when she realized she wasn’t going to get the fresh chicken I had made for her as a topper in the past than she ate it. She is quite spoiled. After that she seemed to enjoy howl with only a bit of hesitation. Howl Arrived well packaged and I feel good with the nutrition quality and the ease of not having to cook for a topper every night for now I’ll use it for a topper may consider changing to full meal later

Healthy grade food, lasts a long time when in unopened box and doesn’t take up freezer space.

My pup originally liked the food however, since the most recent order he refuses to eat it. They have a subscription service, but it is not to be trusted. People make mistakes, that's merely human error, however when a system makes an error there should be a fix to it. I ordered in April 2026 as a first-time customer. My ordered arrived quickly and my dog loved it at first. I have ordered again recently, needing to restock, and placed a one-time order. Before placing, I double-checked that I didn't accidentally sign up for a subscription back in April and on my account's side of things, it showed no subscription. So, I place a one-time order and it arrives within 2 days of placing it. Then, a day after the one-time order delivers I see a second charge for another order and call the company to figure out why. To which, they claim on their side of things it show's I signed up for a subscription back in April. Then, after some cordial back and forth, their focus remained on an email that was sent to me and noted an "upcoming shipment." I read every word of the email they were focusing on and noted in verbatim it reads "no active subscription" directly under the big text of "upcoming shipment." To which I questioned the company as to why I was even charged for another order, or rather subscription order, if even in the "notification email" it says "no active subscription." So, instead of acknowledging the email says that and recognizing that it's clearly a system error, they stick to their refund policy and say "there's nothing more they can do." I will note that they offered me a refund, but are deducting a 10% re-stocking fee should I decide to send it back. I asked to speak with a manager, and they stated that there is "no access" to management as a customer. This is merely a system issue and not a human one, however it's clear in this time period were going to trust systems more than we trust humans. Please note, that those answering the customer service lines are nice, professional, and mostly helpful.

Customer service is horrible

I have tried many new foods for my dog over the last three years and your food by far she loves the best. She looks so forward to eating now it’s ridiculous. She’s been very picky eater for the last couple of years and sometimes she would go days without touching her food but not your food. She looks so forward having her food is ridiculous. Thank you very much.

Bad smell. My dog was sick from that.