I was very happy with the food products. Bella was always eager to see me coming with her bowl. Unfortunately, she has become ill. She is after-all 12 years old and has seizures. I'm surprised she hadn't had any since I put her on the farmer's dog diet. Thank you All for such great service.
Response from The Farmer's DogJun 25, 2022
Thank you for letting us spend mealtime with Bella! We're delighted to hear she hasn't had any recent seizures. Helping keep Bella healthy and happy is always our goal!
FW
Flora W.
Happier picky pup!
We have a picky Shichon pup that reluctantly ate and began losing weight because he wouldn’t eat. Our vet recommended Farmer’s Dog food but I was very skeptical. Fortunately we tried the two week trial and he gobbled it up! He doesn’t beg for people food anymore and reminds me when it’s feeding time! He is so satisfied and happy with his food, poops regularly, and has gained what he lost.
Don’t hesitate to feed your dog this great food- you will both be happier for it!
Response from The Farmer's DogJun 25, 2022
Amazing! We know how difficult it can be to find the right diet for a picky eater, so this is the best update we could ask for!
KF
Kellie F.
Dogs became violently ill
Positives:
•My dogs really did enjoy this food. They were excited for their meals and the chicken seemed to be good for them.
•Customer service is super responsive, even if they don’t seem to have a great system of communication between agents. I was contacted three separate times for information I had already provided.
Negatives:
•Both my dogs became VIOLENTLY ILL after trying the turkey recipe. I’m talking vomit, bloody diarrhea, dehydration, the whole shebang. Spent almost $900 and almost all of Father’s Day at the emergency vet because they were soooo sick. Yes, my dogs have sensitive tummies, but this was not just a little tummy trouble. This had to be some sort of food poisoning or bacteria from the food. (And yes, the food was frozen solid when I received it and was still super, super cold when I fed it to them.)
•While I did receive a refund for the next shipment, the whole thing could have been avoided if the time between the trial and the first normal size box was longer. By the time I opened the package of turkey, the deadline to make changes to my next order had already passed…a mere 4 days after I received my trial. So now I’m stuck with 18 packages of food that can’t be used or eaten, because there is no way I’m donating it. Not risking violent illness on other dogs.
Response from The Farmer's DogJun 24, 2022
Thank you for this feedback, Kellie. We were so very sorry to hear that your dogs were feeling unwell. Rest assured, food safety is of the utmost importance to us and we have several standard operating procedures to ensure that there's no opportunity for contamination of our food. We cook and package all of our food in a USDA-certified kitchen, where only human-quality food is produced. With that certification comes rigorous inspections, health codes, and ingredient standards that we're required to meet. We also pay strict attention to the temperature and nutritional integrity of our ingredients throughout the entire cooking cycle, eliminating any possibility for harmful bacterial growth. In addition, we're registered with the Department of Agriculture and formulate all our recipes to meet AAFCO requirements.
We hope this helps to ease some of your concerns but please let us know if you have any other questions. We see you were recently in touch with our Customer Experience department, but we'd be happy to also put you in touch with a specialist on our team. You can reply to your existing email thread if you'd like further assistance. Thank you, Kellie.
CD
Chantell D.
I spent 5 months trying to find a food…
I spent 5 months trying to find a food that my Frenchie could eat that wouldn’t cause runny 💩, yeasty ears and gas. Two weeks in and my little guy is happy as can be. Solid 💩, no gas and clean ears. He loves the beef and licks the bowl clean. I am such a relieved and happy fur baby Mom!!!!!!
Response from The Farmer's DogJun 23, 2022
We love that high quality 💩 We bet he leaves one clean bowl! When you and your dog are happy, we're happy. Thanks, Chantell!
PH
Phil
I have nothing but good to say about…
I have nothing but good to say about Farmers Dog. deliveries are on time or changed accordingly, to my dogs eating habit.
Response from The Farmer's DogJun 23, 2022
We're happy to hear we've provided a good experience for you and your dog! Thank you so much for your support, Phil.
JA
Jack
Great
My dog Gina loves this food.
Response from The Farmer's DogJun 23, 2022
We love Gina even more!
RM
Rachel M.
Farmer's Dog cuisines are the best
Farmer's Dog cuisines are the best! My pet eagerly awaits her meals and licks the bowl clean!
Response from The Farmer's DogJun 21, 2022
We bet that bowl is sparkling! This is fantastic news, thank you Rachel.
PA
Patricia
Great service and perfect at…
Great service and perfect at communication. My dog loves their beef recipe and gets so happy when it’s Meal time. 🤩
Response from The Farmer's DogJun 20, 2022
When your dog is happy, we're happy! Thank you so much, Patricia.