TheDressOutlet.comReviews of thedressoutlet.com

Beware of the return policy! I do a lot of online shopping and often have to return items that are not as they appear or don't fit. This is expected when shopping online. This company has such a stringent return policy that you might as well plan on being stuck with whatever you buy.

I had the pleasure of chatting with Britney this morning. she was very helpful with my concerns. She answered some of my questions before I asked. She was exactly who I needed to help me with what I thought was a problem. Her mannerism was awesome. Being a Senior citizen it meant a lot to me. She's a Keeper. Bertha Joyner 9/1/2021

I ordered a dress for my grandmother on this website that I had initially seen at Macy’s. I chose the flat rate Canada shipping and it came within seven days. Very happy with everything. I just wish they had more colors but overall great!

I was looking for a cute outfit and found this Site. Really nice outfits! Even though I live in Germany I ordered and it arrived within 10 days, very fast shipping! It was even cheaper comparing to the same outfit at Galeria Kaufhof! very happy and will definitely order again!

I purchased an evening dress recently and I am very satisfied. Very kind and caring customer service. Great quality and prices. I am also very happy and thankful about the fast shipping. Great experience and recommendable.

I got a super cute dress for my sisters wedding. Looked so expensive but was price was so low, I couldn’t believe it! The dress came super fast. Definitely recommend 10/10

I didn’t read any reviews before I ordered my wedding dress, and I am glad I didn’t. My dress is perfect. It is exactly as advertised. It showed up in 6 business days from the States to Canada. I Followed the size guide, checked the dress against other sites carrying the same designer to make sure it’s what I wanted, and then ordered. People usually only write reviews to complain… if you do your homework and FOLLOW THE SIZE GUIDE, you should be fine

Update: I did get a full refund just a few days after canceling the order that had not arrived after 30 days. Original review: I ordered a duster jacket pant ensemble on 7/18/21 for an event on 8/7/21. It is now 8/18/21, and the ensemble has still not been delivered. I did return to the Dress Outlet website and start a chat to inform the customer service rep* that I was canceling the order and not paying any "restocking fee." *Brittany typed that the full amount would be credited to my credit card account. We shall see. This is a ridiculous business model. Since I wasn't ordering through Amazon, I wasn't expecting next-day delivery, but I did expect the order to arrive within 14 days. It makes me question my efforts to order directly from merchants to avoid Amazon when possible. What I have learned from this experience is that Amazon's clients offer quicker turn-around and are much more reliable.