TheDressOutlet.comReviews of thedressoutlet.com

I ordered the wrong color and size homecoming dress for my daughter. I was able to go online and do a quick chat with Brittany. She was able to change the order to what I actually needed to order! Thank you so much for righting my mistake so quickly!

Ordered two dresses. Despatched efficiently. Delivered to Ireland but by some extraordinary inexplicable circumstances (perhaps customs related even though duty was paid) they were returned to sender. When I informed the vendor the matter was investigated and a FULL refund including shipping was issued. Sterling service.

All I can say is you better know your size when you order or you're straight out of luck! I ordered 4 dresses, got stuck with 3 that didn't fit properly since they give you 7 DAYS to return the dress!!! SEVEN. oh and you have to submit a return request to which nobody answers.. so then 7 days have passed and you're stuck with another dress. All in all the quality is good since they're name brands but spend that money at a store where you can actually TRY ON and return or exchange if necessary.

Britney was helpful to find dress for my flower girl and she also replied quickly and answered all my questions. Great customer service!

In a time where physical inventory in most stores is about nil, the only way to try on clothes is to order them online. At the dress outlet, not only do they NOT give you a full refund (they keep 20% for "restocking"), but they make you pay for the shipping ($10). Every other store I have ordered from has given me a full refund and paid for shipping - not just Amazon, but Windsor and Macy's. That was the last time I ever shop for, let alone buy, anything at this store.

Britney was amazing!! I accidently ordered a dress in the wrong size - and Britney was able to change the order quickly and professionally prior to shipping! Great place to online shop!! Thank you

Dress came within a week and was gorgeous. Haven’t tried it on yet but am sure it should fit perfectly and if not I should 10 pounds down by than lol. So happy I can across this website I was stumped looking for a gown for a plus size body.

I was pleased with the outcome of my order. I had ordered a size larger on an outfit because evening wear outfits seem to run small, but it was not the case and I was allowed to get a company credit to send back the too large on sale outfit. I was well pleased with this and returned the item. I am looking forward to my next order to use the credit. Now I know to order my regular size!!