TheDressOutlet.comReviews of thedressoutlet.com

Great customer service. Chelsea was very responsive towards my question. Love the dress we bought for my daughters event. Will defintely be ordering a lot more dresses for upcoming events.

Great customer service! I talked with Pam a few times, she helped me a lot!

I bought this dress and immediately after I realized the size is not something that fits I attempted to request a new size, never received on what would be a label to return. Since I never seen on how to exchange (besides the fact that you always have to wait for a response for any type of exchange or what not) maybe an upgrade on the system would be helpful and would avoid these type of issues. I tried to return or exchange again and I can’t even get a store credit. Now I have a dress that is almost $200 sitting being useless. How to improve customer service: at least allow store credit or exchanges SPECIALLY If your managing a dresses ONLINE! Keep in mind things take a while to arrive and ship and it’s not as easy to go to a store to exchange, also the fact that dresses might not fit so people have to exchange. What a steal of money.

LOVE the outfit I ordered through Amazon,but came from you. Contrary to other sites, my gorgeous outfit looks exactly like the picture. I LOVE it and will wear it proudly on my granddaughter's wedding day, May 28th. Thank you for having a trustworthy company. It arrived like it came off the rack. I will recommend you to ALL my friends!!

It takes a lot for me to make a review. The Dress Outlet exceeded my expectations. I purchased my daughters prom dress and immediately received updates on shipping status. The dress matched the marketing and was beautiful! I had a question, texted the customer service (very cool option I am not yet used to) with a response within 30 seconds. Thank you for making this stressful senior year and last prom so very special!

Customer Service on this site is amazing. Chelsea helped me find my dress. I didn't know my measurements, so she helped me get them by providing me with advice. She helped me compare my measurements to the size guides on the site. In addition, she helped me pick out a color that would look good on my skin tone as well. Overall, very helpful and supportive customer service chat.

I needed help in ordering a dress and sizing. Customer service Representative Taylor was amazing she helped until the end of my order. Now just wish it comes on time. Thank you! :)

I talked to a woman named, Pam. she was very sweet and helped me make sure my order was processed because i’ve had many issues in the past with other companies so i wanted to make sure my dress was ordered. thank you!