TheDressOutlet.comReviews of thedressoutlet.com

I was so nervous to order a formal dress online,and on shorter notice than my usual planning, but Dress Outlet was super fast with shipping. I messed up and clicked on pick up,but have no fail the chat was available and a lovely agent helped correct my mistake and assured me dress would ship out the next day. Sure enough it was on it's way with tracking. The dress arrived today and it's stunning!! The quality of the dress was fabulous,the lace and shimmer it's perfect for Winter Formal. It even had built in cups,so no need for a bra. Sizing is accurate,my daughter is a zero and it was on the nose She's 5'3 and weighs 94lbs. We ordered a 0. I cannot thank Dress Outlet enough for a positive first experience. We will definitely be back for future formal dress needs. Thank you

Simple checkout, my dresses were delivered promptly! My dresses were too big so I had to send them back. The exchange process was simple and surprisingly fast! The packaging was big enough for the dresses not to get bunched up or wrinkled! I am definitely shopping the dress outlet again!

Ordering and checkout were fast and very simple once I decided to order. I made a mistake and ordered the wrong dress when I needed it in a new size, and the exchange was virtually seamless, with very little to pay as far as the restocking fee and difference in price.

The dress is super ugly, I can't send it back because you only have 5 days to return it. very bad!

The Dress Outlet review from time to time the price on the beautiful dresses they have . The pictures are not deceiving. Respond to my inquiry. May have not been to my likeness but at least find an easy way to do it.

I bought a $300 dress for a wedding event and due to unforeseen events the wedding is no longer happening. The dress is never worn, in original packaging and tags- yet it’s a COUPLE of days past the “5 day return policy” and I think it’s utterly ridiculous to deny a return for such a short amount of return time. I didn’t know the event would be canceled and now I’m out $300 because dress outlet is a scam of a site. Buy your dress somewhere else. It’s not worth it with this site.

Beautiful dress for a very affordable price. Received in great condition. . Was on a hanger in plastic. Not creased. Received a few days after I ordered it. This is the first time I ordered from the dress outlet. Didnt know what to expect. I was sooo surprised. I rarely write reviews, but this deserved one. Thank you !!

I had an incredible first and second experience with TDO, which included an exchange with the help of Frank (who is AMAZING)! After having twins and a third child, my upper body is a lot broader than my lower half. I have trouble sometimes finding dresses that fit my ribcage. The first dress I ordered from here was 4" short of zipping up but everything else fit fine. I reached out to customer service and Frank allowed me to exchange for a different style that had a stretchy fabric (item DD1288). I sent back the original dress the next day and received the second dress a few days later. It was gorgeous!!! The fabric was great quality and allowed me to zipper it up. I had to have a slight alteration but that's to be expected as not every dress will fit every individual body the same. I then went back to TDO for another dress (style CD943) - all I can say is WOW! This dress is elegant and beautiful, and also has the same quality of stretch that I was hoping for. Frank was awesome at helping me choose which dress would accommodate my needs. The off-shoulder ties make this dress stand out and I couldn't be happier. I see there's a few reviews that unfairly point out the return/exchange policy, but I've been in plenty of bridal parties to know that The Dress Outlet is not a Macy's or Nordstrom's department store. It's the same experience as a bridal store... You will almost always need alterations for high quality dresses, and most of the time, bridal stores don't even allow a return, but they will offer an exchange with a restocking fee. I was lucky that both purchases worked out with some minor alterations. If you need help deciding if a dress will work, ask them... The stretchy fabric was what I needed and Frank went above and beyond to help me find options that would work for my needs. I highly recommend TDO - thank you!!! 😊