The CPAP ShopReviews of thecpapshop.com

3.581 reviews
Health Equipment
159 Cooper Road, West Berlin, New Jersey

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The CPAP Shop

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About The CPAP Shop

The CPAP Shop offers top-quality CPAP Machines, CPAP Masks, and other CPAP accessories at great prices for those with sleep apnea.

The CPAP Shop (thecpapshop.com) has 81 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: thecpapshop.com
Website: thecpapshop.com
Category: Health Equipment
Location: West Berlin, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The CPAP Shop reviews

81 approved reviews, newest moderated first

Lisa F.
Jul 17, 2026
Awesome Customer Service
I ordered a new mask and decided after a week it wasn't for me. Talked to Anna who was awesome and even found me a discount for the replacement mask I ordered which left me with a credit to go toward future orders.
Response from The CPAP ShopJul 17, 2026
Hi Lisa, we truly appreciate you sharing your experience working with a member of our team. We were happy to assist you in finding a new CPAP mask. Please don't hesitate to reach out with any questions once your order arrives. Thank you!
Gary K.
Jul 16, 2026
I called to get information on a travel…
I called to get information on a travel cpap machine and it was a terrific experience. Anna helped us choose a machine and with a lot of patience and expertise we made our decision. I highly recommend getting your medical devices here.
Response from The CPAP ShopJul 17, 2026
Hi Gary! Thanks so much for sharing your experience at The CPAP Shop. Our team is dedicated to providing the best customer service so you can get the CPAP products you need for successful treatment. Please don't hesitate to reach out once your order arrives if you have any questions.
Candido R.
Jul 14, 2026
Anna Weaver was very helpful and…
Anna Weaver was very helpful and explained each available device and gadget in excruciating detail, providing me all the knowledge and understanding required for me to make an informed decision.
Response from The CPAP ShopJul 15, 2026
Hello! Thank you so much for sharing your feedback about The CPAP Shop. We’re glad our team was able to assist you with supportive care and that you enjoyed your experience. Please call us at 866-414-9700 if there's anything else we can do to assist you.
Mark
Jun 23, 2026
Resmed ClimateAir tub cleaning review
I had a question about cleaning and sanitizing the Resmed ClimateAir 11 hose. Anna gave me the answers I need in a thorough email message along with supporting video.
Response from The CPAP ShopJun 23, 2026
Hi Mark, thank you for sharing your experience! Our team at The CPAP Shop is dedicated to providing excellent support to help our customers get the answers they need. We appreciate your feedback and look forward to assisting you again soon.
Tiffany W.
Jun 14, 2026
I appreciated getting the callback to…
I appreciated getting the callback to help me get a travel cpap in time for my trip. Anna also assured I was getting a device that worjked with my phone and preferred mask.
Response from The CPAP ShopJun 15, 2026
Hi Tiffany! Thank you for sharing your experience with The CPAP Shop. We're so glad Anna was able to walk you through your questions and help you get the equipment you need. We look forward to helping you again in the future!
William C.
Jun 13, 2026
Anna Weaver was awesome to work with
Anna Weaver was awesome to work with. I'm flying overseas in 5 days and needed a mini cpap for the trip and especially the 16 hour flight. She made the process easy and walked me through everything to ensure I would recive the equipment timely! It's refreshing to actually deal with a live representative who can quickly adjust to meet customer needs.
Response from The CPAP ShopJun 15, 2026
Hello William. Thank you for sharing your experience with The CPAP Shop. We're so glad Anna was able to help you get what you need. We look forward to helping you again in the future.
Kathryn
Jun 12, 2026
Great customer service with Anna W!
Anna was very helpful in assisting me with ordering my supplies. She is very knowledgeable about the machines and accessories to make everything work seamlessly.
Response from The CPAP ShopJun 12, 2026
Hi Kathryn. Thank you for 5-star review! We're so glad Anna was able to help you. We look forward to helping you again in the future.
Amy J.
Jun 11, 2026
Excellent
Probably hands-down, the best customer service experience I have had with any company in the longest time. The representative didn’t make me feel silly. He was helpful. He was empowered to make the right decision and I will definitely be a repeat customer.
Response from The CPAP ShopJun 12, 2026
Hello Amy! Thank you for sharing your experience with The CPAP Shop. Our team works hard to help all our customers connect with the products that best suit their needs. We look forward to helping you again in the future!

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