The Build CardReviews of thebuildcard.com

You are always polite. Thanks for everything.

I have called in 3 times because my build card will not work, each time the rep has told me it needed to be activated and said they did the activation and I could use my card in 1 hour. I still cannot use my card.

Excellent!!

La handa in customer service was great. Very helpful was a great experience

Didn't mean to connect with customer service but glad I did..was actually best experience ever..super helpful and actually felt like talking to a friend,not customer service.. would keep this dude around

Customer service was the best I have seen in years.

Great customer service!

A few months ago, I lost my job of 16 years, went through a divorce, and lost my son in the same year. I called to ask if they had credit protection, which I thought I had purchased when applying for the card. The person I spoke with was not empathetic or somehow thought I was lying; however, she told me I could make small monthly payments. I told them that, at that time, I had to find a place because I lost everything to my ex-husband and had to pay spousal support. So, I said that I didn't feel confident enough to do so because I had already exhausted my savings and was waiting on severance. She wasn't trying to hear it and was not helpful. I called numerous times and requested that my accounts with Verve and Cerulean be closed. When I am being transferred to that department, they hang up on me. I am so over this company.