The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
584 approved reviews, newest moderated first
Paul
I had an issue and customer service cleared up everything and helped save me a transaction that was iffy
Response from The Build CardOct 18, 2024
We're so glad to hear that our customer service team was able to help you resolve your issue and save your transaction. We strive to provide excellent customer service and appreciate your kind words.
Monica
The last customer service girl that helped me was very help, patient and kind.
Response from The Build CardOct 18, 2024
We're so glad to hear you had a positive experience with our customer service team. We strive to provide excellent service to all our customers, and we're happy to know that our team member was able to assist you.
MARY H R.
Your customer service representative was great.
Response from The Build CardOct 15, 2024
We're so glad to hear that you had a positive experience with our customer service representative. We strive to provide excellent service to all of our customers, and we're happy to know that we met your expectations.
ERICK
My experience was well the person was just did what was expected but the person did above what they needed to do in my point of conversation
Response from The Build CardOct 8, 2024
We appreciate you taking the time to share your positive experience. We're glad you found the service helpful and that the person went above and beyond to assist you.
M B.
When I called in to request a credit limit increase the rep was very knowledgeable about the process and talk me through and make sure I understood everything. She was very pleasant and patient as I had questions for her. I do wish that the company would do frequent reviews of good standing accounts and just increase their credit limit but since they charge a fee to do that, I understand why they don’t.
Response from The Build CardSep 19, 2024
Thanks for the awesome review and recommendations. We really appreciate it!
TERRY D S.
The customer service rep Liliana was very resourceful and helpful
Response from The Build CardSep 11, 2024
What a great compliment for Liliana! We will recognize her for her efforts in taking care of you. Thanks!
Barbara
Excellent, professional and kind!!!!
Response from The Build CardSep 9, 2024
Thank you for the kind words! We are always here when you need us.
KATHLEEN E C.
Very professional, friendly and efficient customer service. Thank you.
Response from The Build CardSep 9, 2024
Thank you for the kind words! We are always here when you need us.