The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 22 reviews with 4 stars · Clear filters

Leelee
Oct 30, 2024
Great service
Great service
Response from The Build CardOct 30, 2024
Thank you, it was our pleasure!
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customer
Oct 23, 2024
Very helpful
Very helpful
Response from The Build CardOct 23, 2024
Thank you! Glad we could help.
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Eleanor J.
Nov 9, 2021
Happy with my service thank you
Happy with my service thank you
Response from The Build CardNov 9, 2021
Wonderful! This is just what we want to hear. Thank you, Eleanor!
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SYEDA H.
Jun 9, 2021
Great customer service
The representative was very polite, professional and helpful.
Response from The Build CardJun 9, 2021
Wonderful! This is just what we want to hear. Thanks!
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JENNIFER
Apr 26, 2021
Build Card
Good Customer Service and helps build your credit
Response from The Build CardApr 27, 2021
Thank you for your support, Jennifer! We are always here if you need us.
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WILLIE WEBSTER J.
Apr 15, 2021
Credit limit should have been higher
My score was just an overall score the automated system is terrible . lts the worst I've ever listened to and it's a Time waster and I think that people should have the ability to not just use a bank account payment but also be able to use a debit card to make payments .I recently got a credit line increase I think it should have been more my credit score is 640 and I make $82,000 a year I think that the credit increase should have been higher.
Response from The Build CardApr 16, 2021
Thank you for bringing this to our attention! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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YOLANDA A.
Feb 17, 2021
The Build Card is a very good card to…
The Build Card is a very good card to have if you're rebuilding your credit. It could be a better card if they would do automatic credit limit increases.
Response from The Build CardFeb 18, 2021
Thank you for sharing with us, Yolanda! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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KATHRYN L G.
Nov 22, 2020
App issues
While the customer service representative was efficient, and professional and kind, I am only giving a 4 star rating. This is because she never should have had to call me. I set up autopay, and for some reason your system wouldn't take it. It made my payment late and I have NEVER missed a payment or been late. Had this not happened, you would get 5 stars.
Response from The Build CardNov 24, 2020
Thank you for bringing this to our attention, Kathryn! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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