The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

584 approved reviews, newest moderated first

Renay S.
Feb 8, 2021
She was helpful and straight to the…
She was helpful and straight to the point.
Response from The Build CardFeb 8, 2021
Great! This is just what we want to hear. Thanks!
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LONI
Feb 5, 2021
Very helpful and informative
Very helpful and informative. Absolutely one of the best customer service reps I have talked to in some time! Thank you.
Response from The Build CardFeb 5, 2021
Thank you for your kind words! We are always here if you need us.
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ALFONSO DE LA FUENTE J.
Feb 4, 2021
some one charged on my card without my…
some one charged on my card without my knowledge or permission online for an app I don't have or use. The first CSR i spoke to said they had tried 8x to charge in January but was not approved. Not sure why but got an email stating my subscription was active and charged. Not sure why my card never notified me that something suspicious was happing to my account in Juanary. Had to call and report my card as fraud being made. Card has been canceled but not sure if the charges will be removed since I didn't authorize this charge.
Response from The Build CardFeb 5, 2021
Thank you for sharing this with us, Alfonso! We are always here if you need us.
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JENAE
Feb 2, 2021
Great service
Great service! This was the second time I called in and received service for my exact needs!
Response from The Build CardFeb 3, 2021
Thank you so much! We are always here if you need us.
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clinton T.
Feb 2, 2021
Tried adding my new bank account info…
Tried adding my new bank account info but your alls system wont recognize the account so I had to call in to make a payment. Everything went fast only the wait time was long but over all 5 stars
Response from The Build CardFeb 2, 2021
Thank you for sharing your experience! We are happy to hear you were taken care of and everything worked out for you.
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N/A
Jan 26, 2021
Pleasent reps
Pleasent reps. made my transaction easy over the phone. No hassle 👌
Response from The Build CardJan 27, 2021
Wonderful! This is just what we want to hear. Thanks!
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WILLIE R M.
Jan 25, 2021
This young man was remarkable...
This young man was remarkable and showed empathy for my situation and resolved the issue quickly. He is an asset to your team.
Response from The Build CardJan 26, 2021
Wonderful! This is just what we want to hear. Thank you, Willie!
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Toi
Jan 25, 2021
The representative was very nice and…
The representative was very nice and she attended to my needs in a timely manner.
Response from The Build CardJan 25, 2021
Thank you! We will give a shout out to the employee who assisted you.
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