The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
584 approved reviews, newest moderated first
RONNIE D S.
I would like to thank Build Card to experience great customer service and professionalism with their representatives. And very business wise handling my situation today.... And the great offer that was given to me with my account. Thank you for your concern in this matter....
Response from The Build CardFeb 16, 2021
Thank you so much, Ronnie! We are so glad that you had a wonderful experience.
MARY M W.
The customer service person was so nice and helpful with me.
Response from The Build CardFeb 16, 2021
Thank you, Mary! We will give a shout out to the employee who assisted you.
DIANE G.
I called to pay off any balance I had and rep, Jackie Rose, was very nice and helpful in closing the account as I requested. . I must let you know that when I call in every month to pay per phone the long drawn out process to pay a payment is grueling and I have no time for the information requested over and over again. I have many cards and none of them ask so many repetitive questions just to make a payment.
Response from The Build CardFeb 16, 2021
Thank you so much for sharing, Diane! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
DAVID R.
Excellent customer service
Response from The Build CardFeb 11, 2021
Thank you, David! We appreciate your support.
BARBARA M W.
Customer service is great
Response from The Build CardFeb 11, 2021
Thank you, Barbara! We are always here if you need us.
Lisa J.
She was pleasant quick and very helpful
Response from The Build CardFeb 9, 2021
Great! This is just what we want to hear. Thanks, Lisa!
ERNESTINE H.
The person that waiting on me was very polite respectful and a people person she need a raise.
Response from The Build CardFeb 9, 2021
Thank you for your kind words! We will give a shout out to the employee who assisted you.
Cheryl L.
The young man that assisted me was very kind and i understanding. In times like these when I'm struggling to survive he was non judgmental. That helps. Thanks again
Response from The Build CardFeb 9, 2021
Thank you for sharing your experience, Cheryl! We are always here if you need us.