Theater Seat StoreReviews of theaterseatstore.com

The theater seating that we ordered has been very comfortable and has been wonderful. But the greatest thing about the experience has been the people I have interacted with. Nick was my salesman and he was very nice and extremely helpful. The order arrived with a section of a sofa missing. So I have been working with Cherise from customer service. She has been incredible. I am so appreciate of how quickly she has responded to every question and request. She is friendly, excellent at her job and a joy to talk to. I have been so impressed by the experience.

Excellent customer service, Cherise was exceptional. She is knowledgeable, and was very helpful handling my issues in a timely manor.

I initially ordered seats that didn't meet my expectations, but the experience with Theater Seat Store was outstanding. They allowed me to choose new seats and even picked up the old ones. I'm extremely satisfied with their service! Truly an amazing company that always puts the customer first.

The follow up on getting the order completed

The team, especially Cherise were awesome. They responded very quickly to my issue and worked a solution right away. They also gave me a solution to prevent a repeat problem. This is a company where everyone is customer focused and completely stands behind their product.

Above and beyond… Our recent experience was nothing short of spectacular. When the control module stopped working on our reclining theater chairs, we immediately reached out to Theater Seat Store for help. The representative took time to walk-through the different options. Available to make sure that the perfect replacement was ordered. No waiting on hold. Short shipping time for the replacement. And now we are back in business enjoying our theater room again. Great job!

Cherise’s customer service was amazing! She helped us get the right parts at the right price.

Cherise was amazing. Very friendly to work with and went above and beyond to make sure I was taken care of. Would do business with her/Theaterseatstore.com again in a heartbeat!