Theater Seat StoreReviews of theaterseatstore.com

I appreciated the prompt attention and concern by Cherise regarding an issue while making my credit card payment. She found the input error and quickly made the corrections, and I was able to complete the purchase.

We love our recently acquired Theater Seats. We were briefly disappointed when one of the chairs did not seem to work (lack of power). With the help of Cherise, CSR who took our call, she gave us a few simple steps to try and it resolved our issue. I love getting a real person when calling a company for help vs. AI or a bot. Cherise is an all-star and our experience with the Theater Seat Store has been great!

My experience with Cherise and Theater Seat Store has been great. The sales team was very thorough. I also had a small issue with one of the seats and they’ve been easy to work with to get the problem resolved. We love are seats.

I couldn’t be more happier with the folks at the Theater Seat Store. I think what sets this company apart is their ability to listen and adjust to the customer’s needs. I wanted to lock in the low prices but couldn’t take delivery until several weeks later. My sales rep Tory knew exactly what to do. The support rep Cherise was phenomenal in tracking down the order and providing shipping updates. Delivery was smooth as well. 5 stars and then some. Thank you TSS.

Cherise had wonderful customer service!!

Very knowledgeable and helpful!!

There were some issues and the company went out of their way to satisfy us even sending us additional accessories to make the product work the best for us. The product itself worked beautifully and had nothing to do with the product, it had to do with the fact that I'm 6 ft 6 in tall and the chair didn't fit me perfectly.

We had a delivery problem so I contacted Cherise. She worked very hard to fix it. She was apologetic, friendly, professional, and effectively solved the problem.