The ShardReviews of the-shard.com

Went to the Shard for afternoon tea as a special treat for my wife. The surroundings and ambience were what you would expect from such a prestigious venue. The service was reasonable. But the food when it came was very average, a few finger sandwiches which were poor (I've had far better sandwiches from Asda). There was a very small bread roll with Ratatouille in it (disgusting), a few small sweet things which were ok. But for £163 for two people, I think it was vastly overpriced!!

Amazing experience. Amazing views. Aside from that when you have a question they have what is called the London Expert. Two of them were walking around. And Chris in particular answered all of my questions. Made the experience that much better.

We visited the Aquashard whilst in London as part of our 15th wedding anniversary celebrations. Looking at what we got - we paid a premium for mostly the service we received from our waiter, Justo, who made this experience great for us. The service we received was the stand out part for us here, because Justo took into account the reason for our visit, really made us feel welcome, and did his best to make this a great experience for us. The food was good, and had a minimalistic feel to it. The stand out aspect of this was the pastry elements; speaking as a City and Guilds trained Chef (many years ago!) I'd say the Pastry Chef has a great future ahead. In summary, based on this visit, the Aquashard is for you if you want: great service, good food (notably pastry aspects, and the view from the Shard.

Daughters 40th birthday treat very disappointing visit to Aqua Shard. Firstly it is very overpriced for what you receive as a menu choice . Secondly we were sat on what I can only describe as table and chairs fit for toddlers . You can not fault the view but certainly I still would not pay what we paid for "tea" for the view alone.

Dress code? What a joke in a place like this,

We went to afternoon Tea 17/3/23 @ 14:15 we had a wonderful time. However, I’m absolutely positive we have been seriously over charged had brought two bottle of rose at £49.00 per bottle & 1 glass prior at the bar at 14.00 plus three beers at £9.00 each we only had the £61.00 afternoon Tea offer Per person ! yet we have been charged £326.00 oh and a still bottle of water at £5.50 p - Amused I am certainly Not we were served by Lucas. Booking made under the name of A Johnson

Very disappointed in the aqua restaurant. We were over charge for drinks we never had. The food was not good at all. My steak was covered in way to much salt, the Service was extremely poor. What should of been a family special day out was ruined and very expensive for such a poor service.reservation number 7T6BC9FR

3 hours of my life I'm not going to get back. Not to mention the wasted £32. The whole place is shrouded in glass, which is a bit dirty, so you're not going to get a decent photo. They could open it up to the outside but have chosen not too. If you try and book over the internet and that doesn't work don't phone them. The phone call will cost you around £12. Well, that's how much my phone call was. Utterly over priced in every sense. I'm only glad I didn't buy a drink....