The ShardReviews of the-shard.com

Det behøver vi ik igen! Personalet var flinkt og hjælpsomt. Udsigten fantastisk. Maden var tør, ligegyldig, kedelig og intetsigende. Brødet var tørt, smøret smeltet, vandet lunkent…larmen var enorm, personalet mente det var normalt lydbillede. Musikken hintede at vi var på en natklub og ikke et relativt dyrt spisested. Been there done that and never again

Good table by window. Fair service but they do not want you at the table very long as soon as you have eaten starter,dinner or dessert you do not get a rest even was given coffee with dessert. Then the price of it is terrible even to change you for the vegetables on top of meat. Then comes the service charge £50 and still expect a tip. This was window table for two and bill came to £370

View was impressive, but not as jaw-dropping as I expected for the price. The bar drinks were overpriced, and the whole experience felt more like a photo op than something special. Maybe better if you visit at sunset, daytime felt a bit underwhelming.

Booked a spar package, can honestly say the pool with a view was nice, the gym was good...the restaurant was awful...food literally made us gag...it was dreadful and overpriced...20 pounds for a cocktail...Don't recommend and no window seat...Birthday disappointed.

Location :: A very good location (nearest to train station and bus stops) Staffs :: The staffs are very nice tho I didn’t give tip because I was denied window seats even after stating it in my reservation Food:overly priced, too small , and cold Drinks :: very very expensive Lightening :: very poor everywhere is dark we can barely see what we eating Music :: no music just a place full of gist from every corner

We went here as a 60th birthday celebration. Very busy and way too loud music so I couldnt hear the other guests. Food far too expensive for what is average or even below average quality. I had the octopus - tiny pieces all over cooked. We put our cutlery down after finishing the starter to immediately be given our main course which was cold and again not worth the money. Venison portions tiny and side dishes insufficient quantity and cold. Jorge was our waiter and one guest ordered mint tea. We had to remind him a further 2 times before he brought peppermint tea and so we had to change that. We were sat as far away from the window as possible so didnt have the lovely views everyone writes about. When the bill came they had added £120 service charge - what a joke. That rate def doesnt go to the staff!

View is lovely, food and service terrible! The atmosphere was cold, the lighting was so dim it was hard to see the terrible food, which is way over priced. I ordered a rare steak that came medium. I told the server, even showed him using the torch on my phone. He took it away and a manager came over and said it was rare and they would cook the next one, blue. I said no, I want a rare steak not blue. My partner then realised he had my rare steak, the server had switched them, rookie mistake in a high end restaurant. Then to rub salt in the wound they placed a blue steak in front of me.

If you like a sub standard afternoon tea then this is the place for you.The website for the Shard says that there is a dress code and smart casual is acceptable. However the vast majority of people were wearing jeans, t shirts and some were in shorts and even ripped jeans and baseball caps. If anyone from the Shard reads this then please remove the dress code requirement from your description as it just isn't true. I mentioned this to the server at the time who just shrugged. Service was ok and food passable but of the same standard as a motorway service station. Please visit the Ritz and see how afternoon. tea is done and for only 10 pounds more.