TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
TGW (tgw.com) has 528 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Charles E.
Quick shipping! Great service1
Response from TGWMay 15, 2026
Thank you so much for the five-star review! We are thrilled to hear that you experienced quick shipping and great service. Getting your gear to you fast and ensuring a smooth experience is always our top priority. We truly appreciate your business and look forward to helping you with your next order!
customer
Great service. Received quickly and exactly want I wanted.
Response from TGWMay 12, 2026
Thank you so much for the five-star feedback! We are thrilled to hear that your order arrived quickly and was exactly what you were looking for. We take great pride in making sure our product descriptions are accurate and our shipping is fast, so it’s wonderful to know we hit the mark for you. We appreciate your business and look forward to your next order!
SMR
I have always shopped TGW for all things golf, and I am loving my shoes. Unfortunately TGW no longer ships to APO addresses so I will have to find another place to shop. If TGW resumes APO shipments , I’ll be back while I am stationed in Europe.
Response from TGWMay 12, 2026
Thank you so much for your longtime loyalty and for your service! We are thrilled to hear you are loving your new shoes, but we truly regret that we can’t currently get our gear to you while you are stationed in Europe. Please know that we value our military customers immensely, and we are actively working on getting APO shipping options added back to our service. We hope to have this resolved soon so we can welcome you back as a customer. Stay safe, and we look forward to serving you again in the future!
Saundra B.
Ordered a Driver, it arrived,wrong shaft, they sent a return address for shimpent.Heard nothing,emailed,they said club just arrived in the warehouse,4/14 and 3/5 days a credit will be applied. Two weeks later no information,emailed ,they said only a head cover was shipped.Various emails, they said I should put in a claim with Fedex , I did, Fedex said I wasn't the shipper,so I couldn't make a claim.Emailed TGW with the info. and asked them to put i a claim...Again after numerous emails, still no responce. My hands are tied, which way do I turn?????
Response from TGWMay 12, 2026
We are really sorry to hear about your experience. We understand how incredibly frustrating it is to be caught in a cycle of conflicting information regarding your return and carrier claims. This is not the level of service or accountability we strive to provide, and we apologize for the lack of a clear path to resolution. We want to step in and fix this immediately. Please reach out to us at [email protected] with your order number and any claim details you have from the carrier. We will personally take over the investigation into your return and ensure a final resolution is reached without you having to navigate any further hurdles.
Donald J.
Good quality product at a very reasonable price. And it was delivered promptly. What else can I say?
Response from TGWMay 12, 2026
Thank you so much for the feedback! We love to hear that you are satisfied with the value and quality of your purchase. Providing great gear at a fair price and getting it to you quickly is exactly what we aim for every day. We appreciate your business and look forward to hearing from you again!
Mike N.
I love the pants! They were delivered in a very fast time
Response from TGWMay 12, 2026
Thank you so much for the feedback! We are thrilled to hear that you love your new pants. Getting your gear to you quickly so you can get out there and use it is always our top priority. We appreciate your support and look forward to helping you with your next order!
Mike H.
Easy to order and arrived quickly.
Response from TGWMay 12, 2026
Thank you for the five-star feedback! We are so glad to hear that the ordering process was easy and that your items arrived quickly. We strive to make every transaction as seamless as possible. We appreciate your business and look forward to serving you again soon!
Mark W.
I ordered 5 hats last year during the hat sale. Three hats shipped right away. The other 2 were put on back order, the white Titleist, and navy Callaway. After a few weeks the Titleist was cancelled. I kept getting messages every month or so saying the Callaway was updated longer on back order. Months passed ant it just got cancelled. I have 2 concerns 1-why were they involved in the sale if not available? And 2- they are both on sale on the website right now. I have been seeing them the whole time I have been getting the not available notifications???
Response from TGWMay 12, 2026
We are really sorry to hear about your experience. We understand how frustrating it is to see an item listed on our site while your own order remains unfulfilled, and we apologize for the lack of clarity and the long delay in resolving this. This is not the standard of transparency we strive to provide. Inventory data can sometimes experience synchronization delays between our system and our partners, especially during high-demand sales. Please reach out to us at [email protected] with your original order details so we can investigate why these items were marked as unavailable and work to provide a fair resolution for you immediately.
