TevaReviews of teva.com

Paid for shoes. Never received them. No refund. Terrible customer service

Update - from two stars to one star. Despite about eight emails this is still not resolved. Dont buy Tevas any more - the quality is terrible and the customer service worse. I bought a new pair of Tevas less than two years ago. They are splitting so as they are under warranty I contacted customer support who said that they would send details of how to get them fixed or replaced. I did not hear from them. I sent an email to customerservices however that got returned as not deliverable. I have had Tevas since the 1990s and never had any problems with them. One pair lasted 10 years. Something has happened to this company and I wont be buying from them again

Can’t complain about the service at all. Purchased some sandals, they arrived on time. I didn’t keep them and the return was simple and refund very fast. Would purchase from them again if I see more that I like

My order was never delivered by DPD and this is 10 days ago. Teva would not send a replacement or do much else apart from looking into it which does not mean much. Meanwhile, I have no shoes and no money back. It is disgraceful how they treat their customers. As soon as this is sorted, I will not purchase from them again.

My soles gone less than 1 yr

Never buying shoes from this company again. When my package was stolen their customer service was nonexistent. If I could give 0 stars I would!

Teva has awful customer service! I was sent used shoes covered in dirt and scuffs and they refused to replace them unless I drove to a store to send them back the filthy ones. This is such a hassle that I did not ask for and terrible customer service when they did not send me what I ordered! I will not be ordering from TEVA ever again.

UPS kwam bij de 2de afleverpoging niet opdagen. Ook wilden ze de sandalen niet naar een pakketpunt brengen. TEVA leek te willen helpen maar ik krijg mjjn geld pas terug als de bestelling bij hen terug is en verwerkt in hun systemen. Terwijl het dus niet asn mij ligt maar aan de koerier.. Dit is tegen de EU regels (ik heb recht op meteen mijn geld terug). Zij wijken hier zelf van af wat niet mag. Ik wacht nog even af of ik mijn geld uberhaupt nog terugkrijg anders onderneem ik hier verdere stappen Ik raad af in hun online winkel te kopen. De koerier die ze gebruiken is zeer slecht en ze houden zich dus ook niet aan de EU richtlijnen voor internetaankopen. Geen aanrader.