TevaReviews of teva.com

I love Teva's I have 3 pairs of womens hurricanes. If I could I would wear them all year round I would but unfortunately in the uk we don't have that sort of weather. I find them incredibly comfortable and hard wearing. For me I would say true to size. The big problem I have with Teva's is who ever is picking the colours for the womens hurricanes is probably a man with no style or taste in colour combinations. This is such a shame as this is what puts a lot if women off. I use the sedona multi as an example. I was lucky and got a a great colour combination last summer which other women keep asking me about. Unfortunately they are no longer available and think like me the other colours are neither cute or wearable for work. Teva is missing a trick here. There are lots of stylish women who would buy them for everyday wear not just hiking but for the terrible colours.

My soles gone less than 1 yr

Ik schreef hier eerder een negatieve ervaring met TEVA-eu.com maar die wil ik bijstellen. Iemand anders schreef het al eerder: de klacht wordt wel opgelost, het gaat echter nogal onhandig 😬. Mijn probleem was dat ik de melding ‘betaling mislukt’ kreeg terwijl er wel geld van mijn rekening af was geschreven. Het schijnt dat ik mijn e-mail adres verkeerd heb ingevuld. Mja, dán verwacht je de melding: ‘betaling gelukt, e-mailadres klopt niet’. Ik zat dus even in spanning sinds vrijdag, maar vandaag, op woensdag, heb ik de door mij bestelde sandalen in goede orde ontvangen. Tegelijk met een excuusmailtje en alsnog een bestelbevestiging.

Update: The dialog with Israeli distributor started and I got the the attitude one would expect from the respected customer service. I got full explanation why my case is not under warranty and how I can resolve the issue while staying within warranty terms. More than that - the head office in USA kindly suggested me to send a new pair of sandals despite they are not obligated to do that for the customers outside the USA. So, yes - I nicely surprised from that. Additional update about sandals - they got the smell of rubber, but still strong and durable and will last many years. ------ My review is about TEVA sandals. First month of wearing they were OK. But suddenly they started to make strange noise while I am walking. The noise is created after the shoe is exposed to water - either by walking in water or washing it. The noise is as if you press hard on a material that has absorbed water and the water exit out of the material. The noise is really unpleasant and can be heard well while walking. My assumption is that the reason for the noise is water that enters the shoe in the front part where the straps enter the sole. I sent the sandals to their representitive in Israel Kal Gav including the record of the noise and they refused to fix it by claiming that no problem was found. Chated to Teva customer service and they refused to accept it as they were not bought in USA. Just understand that - the product manufacture refuses to fix their priducts and also tells you lies during the chat that water damages are not covered by warranty. They advise to wash sandals with water and soap but lies that it can cause damage and will not be covered. What a disgusting service.