TevaReviews of teva.com

I purchased a pair of Women’s Hurricane XLT2 Sandals from an authorized dealer and after a couple of wearings the front part of the one sole came unglued. I sent them to Teva in the original box with all documentation within the warranty period. It cost me $18 in shipping. It was a lot of hassle to file the warranty because it entailed emails, many phone calls, printing the form, printing the original proof of purchase, finding a box to ship them in and taking them to the post office. They denied the warranty by claiming the warranty period had expired and because normal wear and tear is not covered. Well what is it called when the glue comes apart on one of the shoes. It is certainly not normal. If a shoe can’t stay together for less than a month then it is defective. Teva please don’t advertise your product for outdoor use if your product doesn’t hold up at all. Please don’t falsely advertise a “one year warranty” when you pay a third party processor to deny valid warranty claims. I am beyond disappointed and honestly angry about this company that once upon a time may have been a great company. I will never buy Teva again and urge others to reconsider buying from this disappointing company. Dissatisfied doesn’t begin to describe my experience!

Teva sandals has had a very serious decline in quality the last three pairs of sandals I have purchased from them the upper has either pulled out of the sole or the sole has separated completely making them useless the reply from the company is go back to the original place you bought them which is sometimes difficult to remember either way they don't stand behind their product and I am throwing the last pair of Tevas I will ever buy today they have gone the way of low quality products

The quality of the sandal footbeds/soles seems to have declined. I’ve had two pairs before and not had this problem. They are incredibly squeaky which is embarrassing when walking about.

I like Teva sandals. They are very stylish, tough and hard-wearing. But I do NOT like Teva nagging me to buy more, and it is NOT POSSIBLE to unsubscribe from their mailing list. So I make their e-mails GO INTO MY SPAM box. Sorry, Teva. Please sort out your website and communications.

Very quick service and great pair of sandals

Prima site, snelle afhandeling en heel blij met mijn aankoop!

Bonjour Agréablement surpris par le produit .Tres belles chaussures , un bémol tout de même :les couleurs sont beaucoup plus chatoyantes sur le site Très bon qualité rapport prix J’attends les promis sur les sandales!!!!!

I have recently placed and received 2 orders. I was kept notified throughout as to the progress of the order and delivery. I did need to contact customer services who were extremely helpful - I would say they went out of their way in fact. The delivery was made, as expected, and the products were as described.