TevaReviews of teva.com

J'ai acheté une paire de sandales Teva pour des activités de plein air. Après moins de 10 jours d'utilisation effective, lors d'une randonnée familiale de 6 km annoncée comme facile, la semelle s'est déchirée. J'ai contacté le service clientèle en fournissant des photographies et des explications détaillées. Malgré plusieurs réexamens du dossier, Teva a refusé toute prise en charge, estimant qu'il ne s'agissait ni d'un défaut de fabrication, ni d'un défaut de matériau, ni d'une usure anormale. En revanche, aucune explication technique précise sur l'origine de la déchirure ne m'a été communiquée au cours de nos échanges. Je suis déçue tant par la durabilité du produit que par l'issue de ma réclamation, d'autant que j'avais choisi cette marque pour sa réputation de robustesse.

I bought a pair of sandals that did not fit. They were bulky and painful. I followed the link to return them and they sent me an email telling me that they would send another email with a QR code. I never go that email and when i submitted their form telling them that they said I could cancle the return and start over and then i would get the qr code or i could print the return label but I never received a return lable either. When i tried to pursue it further they blocke me from accessing the site saying that there had been suspicious activity on my computer which is not true because i have a program that monitors my computer. No other accounts or sites were affected, only theirs. I's became apparent that they did not want to give me a refund.

The most uncomfortable shoes I’ve bought for a long time ..the plastic part near near my toes keep digging into the baby toe causing bruising ..I write to Teva customer service and they did not offer a refund- I will not be buying Teva again or recommending them to anyone ..what a waste of money

The sandals were too tight for my already very thin feet. I don’t think anyone can wear them. I returned them and paid for the shipping cost twice (for sending and returning). I will never buy again.

Had to return a pair of sandals based upon the fact that the one of them was tearing my heal up and I had only worn them once. The had to pay for the box to ship them. The replacement pair tore both of my heals up (bleeding). Be careful buying the men's sandals.

bought a pair as an active girlie as my current sandals are about to fall apart. took out the teva sandals first time outside, the SEAMS broke on the heal. I could repair it as I do own a sewing machine but it's ridiculous? I bought them for 50 euros and then not even wore them out for a 5 minute walk and boom they broke

What a disapointment! Been wearing Teva since 1996 due to the quality and versatility. But the quality is now so bad, a sandal only covers the warranty period of two years. My current pair of Teva (Top tier S/N:1099443) from 2022, the rubber is cracking up on the sides, hence will loose its hold on the front strap. My previous top tier Teva's also lost hold of the front strap after two years. Wrote to Teva, without getting any reply. This was the last straw, I won't be buying TEVA anymore. What a shame.

They couldn't organise a piss-up in a brewery !! Last time I have anything to do with these people !! First they send me size UK9 and then an exchange size UK5 after I told them through many emails I ordered size UK8 !!