Klant
Ik wacht al weken op het tweede deel…
Ik wacht al weken op het tweede deel van mijn bestelling. Contact opnemen is niet mogelijk, zeer zeer slecht! Dit merk is zeker niet aan te bevelen.
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Teva (teva.com) has 278 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Equipment & Associations · Panorama City, California
Excellent

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Excellent

Equipment & Associations · Moscow, Idaho
Excellent

Equipment & Associations · Torrance, California
Excellent
278 approved reviews, newest moderated first
Klant
Ik wacht al weken op het tweede deel van mijn bestelling. Contact opnemen is niet mogelijk, zeer zeer slecht! Dit merk is zeker niet aan te bevelen.
Charlotte K.
My trekking sandals had broken and I only had 48hrs to buy new ones for my trip. I had never bought Teva before but read reviews and just went for it. I absolutely LOVE the sandals. So comfortable right from the start and wore them every day on the trip. Definitely would recommend.
Michelle S.
The Teva Hurrican Amspol Gaila is seriously the most comfortable shoe I've ever worn. Feels like I'm walking on a cloud, but still supported. Love these and hoping for more colors.
Sarah H.
horrible customer service. you can’t get ahold of anyone outside of a text message thread. no one has authority to handle any customer issues, even supervisors? all this leaving basically all difficult matters unresolved. i spent $175 on a pair of winter boots that i wore three times before a giant gash in the seam presented itself. because i was two months outside of their one-year warranty, absolutely no one can assist. i was told to get them repaired myself. instead of standing by their products and taking care of their customers by offering a replacement or basically anything (ps - those shoes are now on sale for $90), they just lost my lifetime business and i will be sharing my experience with friends and family. such a poor, poor way to address your precious customer base. DO NOT BUY TEVA
Penning R.
I had an issue with a shoe I bought that was not possible to wear. A phone call with a representative concluded that they would exchange for credit that she would put appropriate notes on record showing that a decision was made. She said all I needed to do was follow their return instructions sending pictures etc. to complete the process. I did so but now they are denying the request and acting like the conversation we had approving the return never happened. I was asked to review their process and gave a good review based on the phone call but now would give a zero star review if possible.
sally
I placed an order on the 19th December. A different customers purchase was sent to me, yet some how they have turned it around as if it is my error! Trying to get in contact with anyone to resolve was difficult and I have had to do all the chasing and running around to resolve. I have been told I will only receive the item if in stock, once I send back the item they sent in error! They have ignored complaints and emails from me and I am still waiting for this to be resolved! Spend your money elsewhere where. This company does not care about their customers.
Terri
I've had a pair of blue tennis shoes for just over two years. They were comfortable and I wore them frequently but not always. About one month ago, the heel of the left shoe began to shred. The right shoe is fine. Obviously some type of defect.
Barb
Stand by your warranty! I have seen many people wrote reviews that said the quality has gone way down. I had a pair of universal sandals for 1 month. Did nothing to them. Wore them normally and the front top inside rubber was separating. Customer service was awful. Said it was not a manufacture defect when it most certainly was. Too bad, because up until then, I loved the shoes, but NEVER will I buy them again. If you do not stand by your product, then it is worthless.