TevaReviews of teva.com

Had to return a pair of sandals based upon the fact that the one of them was tearing my heal up and I had only worn them once. The had to pay for the box to ship them. The replacement pair tore both of my heals up (bleeding). Be careful buying the men's sandals.

I've had a pair of blue tennis shoes for just over two years. They were comfortable and I wore them frequently but not always. About one month ago, the heel of the left shoe began to shred. The right shoe is fine. Obviously some type of defect.

I bought Terra Canyon Mesh Trainers. The shoes look cool, summer-y kicks option, but turned out to be really really poor quality! After less than 2 months of wearing, the outside canvas on the heel started to wear down, thin and ultimately rip a hole. I guess you get what you pay for

Their sandals are great until the soles come off or the straps come out. I've used Teva sandals for years but 3 sandal purchase were plagued by quality issues. The straps were faulty, the soles came unglued after minimal wear i.e. regularly walking around the block and wearing them to the pool. I bought my most recent pair from a store other than the very reputable REI as I had done in the past(REI is great because they are good with returns and other things). The straps on the left sandal had come out making the it unusable. I followed the directions on the Teva web site and shipped them at my expense hoping for an exchange as the workmanship was clearly defective. The soles had very little wear but the straps on the left sandal had pulled out due to an obvious adhesive failure. I wrote a note mentioning previous adhesive failures and included it with the returned sandals. As an engineer who has worked on many mass produced items and someone who is familiar with reliability and quality assurance, I expressed my disappointment that this wasn't an isolated failure of quality. They sent the sandals back with a letter refusing the exchange citing lack of proof of purchase. Who keeps a receipt for more than a few months?! I think they made a defective product that shouldn't have been sold in the first place. that should have been obvious by the minimal wear on both sandals and the complete lack of failure or impending failure on the other sandal. I gave them 2 stars instead of the minimum 1 star because when the sandals don't fail, they are good. As an engineer I have to say that they deserve this bad review because I have experienced adhesive failures over 3 consecutive separate purchases over the years. They should have fixed their quality assurance over the last few years but they haven't. They could have simply replaced the defective product as I requested and kept their profit but instead, they threw it back in my face. I purchased these sandals less than a year ago and checked my memory by looking up the transaction on my credit card account and verified that it was purchased on 09/26/2024. My advice to any would be buyers is to save your receipt because there is a high likelihood that you will need it. Because defective adhesive bonds on 3 separate and consecutive purchases is strong evidence of a pattern, not some rare anomaly.

I ordered sandals on Aug. 202, 2025 and selected the free standard shipping since the delivery date was shown as Aug. 25. When I received the confirmation email from Teva, the delivery is pushed back to Aug. 27 which is when I am leaving the country for a year! I chatted with someone on Teva's chat line and apparently they simply requested me to have Fedex deliver to a location and when I fail to pick it up, it gets sent back. My goal was to buy sandals I could leave with and not go through the hassle of a return.Teva could have contacted Fedex to expedite the delivery but left it to me, even though it's their fault. Not happy! I have bought several sandals from them including a pair 2 weeks ago.

The quality of the sandal footbeds/soles seems to have declined. I’ve had two pairs before and not had this problem. They are incredibly squeaky which is embarrassing when walking about.

I like Teva sandals. They are very stylish, tough and hard-wearing. But I do NOT like Teva nagging me to buy more, and it is NOT POSSIBLE to unsubscribe from their mailing list. So I make their e-mails GO INTO MY SPAM box. Sorry, Teva. Please sort out your website and communications.

I just tried to use their website. Card kept being declined. I even called Amex and they said it wasn't at their end. Customer service doesn't seem to exist either. Shame - they have nice sandals.