TevaReviews of teva.com

I’d give zero stars if I could. We bought Teva sandals from Teva, not another seller. The sole completely separated from the shoe, and Teva will NOT replace them because it’s over the 30 day return/exchange policy. Yes, it is in the warranty period, but we have to pay shipping to return them and then “it’s 50/50 if refund (not including our shipping cost) will be approved”. DO NOT buy Teva thinking they will back their products.

I bought Terra Canyon Mesh Trainers. The shoes look cool, summer-y kicks option, but turned out to be really really poor quality! After less than 2 months of wearing, the outside canvas on the heel started to wear down, thin and ultimately rip a hole. I guess you get what you pay for

The shoes are great...for a short while, then I've had issues with the sole layer coming away from the main shoe. I've raised a query via the online chat, heard nothing and I've emailed their support email 2x in the last month, still heard nothing, Awful customer service.

Teva verstuurt via UPS. Die zeggen dat ze aan m'n deur zijn geweest. Nou vooruit, dat is mogelijk, al heb ik het vermoeden dat ze nooit geweest zijn, maar goed. Al zes dagen lang zeggen ze dat de zending naar een "access point" is gegaan, maar dat is niet het geval. Waardeloos. Maar dan wil je contact opnemen met Teva, maar dat lukt niet. Ze sturen me door naar een site om te chatten, maar die site is gewoon hun verkoopsite. Stel je voor, dat ze daadwerkelijk met een klánt moeten praten!!!

Many years ago I forgot my beach shoes in Nice! Pebbles! All I could do was to swim in my Teva sandals! Brilliant! The air in them keeps me afloat and makes me feel totally safe when I swim a long way out! I just keep my sandals on so less to carry! Would not bee without them!

Their sandals are great until the soles come off or the straps come out. I've used Teva sandals for years but 3 sandal purchase were plagued by quality issues. The straps were faulty, the soles came unglued after minimal wear i.e. regularly walking around the block and wearing them to the pool. I bought my most recent pair from a store other than the very reputable REI as I had done in the past(REI is great because they are good with returns and other things). The straps on the left sandal had come out making the it unusable. I followed the directions on the Teva web site and shipped them at my expense hoping for an exchange as the workmanship was clearly defective. The soles had very little wear but the straps on the left sandal had pulled out due to an obvious adhesive failure. I wrote a note mentioning previous adhesive failures and included it with the returned sandals. As an engineer who has worked on many mass produced items and someone who is familiar with reliability and quality assurance, I expressed my disappointment that this wasn't an isolated failure of quality. They sent the sandals back with a letter refusing the exchange citing lack of proof of purchase. Who keeps a receipt for more than a few months?! I think they made a defective product that shouldn't have been sold in the first place. that should have been obvious by the minimal wear on both sandals and the complete lack of failure or impending failure on the other sandal. I gave them 2 stars instead of the minimum 1 star because when the sandals don't fail, they are good. As an engineer I have to say that they deserve this bad review because I have experienced adhesive failures over 3 consecutive separate purchases over the years. They should have fixed their quality assurance over the last few years but they haven't. They could have simply replaced the defective product as I requested and kept their profit but instead, they threw it back in my face. I purchased these sandals less than a year ago and checked my memory by looking up the transaction on my credit card account and verified that it was purchased on 09/26/2024. My advice to any would be buyers is to save your receipt because there is a high likelihood that you will need it. Because defective adhesive bonds on 3 separate and consecutive purchases is strong evidence of a pattern, not some rare anomaly.

I ordered sandals on Aug. 202, 2025 and selected the free standard shipping since the delivery date was shown as Aug. 25. When I received the confirmation email from Teva, the delivery is pushed back to Aug. 27 which is when I am leaving the country for a year! I chatted with someone on Teva's chat line and apparently they simply requested me to have Fedex deliver to a location and when I fail to pick it up, it gets sent back. My goal was to buy sandals I could leave with and not go through the hassle of a return.Teva could have contacted Fedex to expedite the delivery but left it to me, even though it's their fault. Not happy! I have bought several sandals from them including a pair 2 weeks ago.

👎👎👎👎👎very bad