telmdfirst.comReviews of telmdfirst.com

TelMdFirst advertises a telehealth service which makes doctors available within two hours but it failed to fulfill this promise to me. I made an appointment and paid the service fee several DAYS ago and I NEVER heard from a doctor, nurse, customer service, or anyone else by phone or text. On every call to customer service, I was told that customer service department cannot contact the service providers directly, they do not know what the problem is, and that the customer service supervisor is "unavailable". As other reviewers have reported, it was sometimes impossible to contact customer service at all since the live text was not functional and tel. calls were unanswered. This is unacceptable, impermissible, and dangerous for a medical services company.

Waited 4 days to get blood pressure medicine refilled…. I called daily just to be told it would “be today”, and NEVER got it! It only took them 3 seconds to get my 29.95. Quick to collect, slow to deliver! Thank God the pharmacy at day 4 gave me comp meds for 3 days to hold me until I get back into town ( over the road truck driver). If the medication is urgent… don’t depend on them, your chances of having a stroke from hypertension is more likely!

I would give negative stars if that were possible. I called over the weekend for an upper respiratory infection. I asked for the doctor to also give me an Rx for the yeast infection that always comes with taking a broad-spectrum antibiotic. When the Rx came in there was nothing for the yeast infection. So, I called back and asked if it was an oversight or did I need a second appointment since a separate issue. The person told me they would let the doctor know. NOTHING. I finally call back now that I am in absolute misery, and the Telehealth person tells me he spoke to the doctor and the doctor said he already gave me an antibiotic and that would take care of the infection. No, it is a YEAST infection CAUSED by the broad-spectrum antibiotic killing off all good bacteria in the system. I have no idea what morons these CVS people are using as "health care providers" but ANY FEMALE over the age of 15 knows that you get a yeast infection after an antibiotic and that you do NOT treat a YEAST INFECTION with the antibiotic that GAVE it to you. If I needed a second appointment then they needed to say that Sunday, not four days later when I am in agony. And the fact that any health care provider believes Amoxicillin would actually TREAT a yeast infection is absolutely mind-boggling ineptitude. STAY AWAY from these people.

Terrible. They take your money then never contact you when you need appointment. If you call you get non English speaking people. Scammres will be contacting credit card company to cancel future membership fees.

I would give zero stars if I could they took my money and never showed up to help I waited 6 hours to see doctor and never heard anything I think this is a medical scam. I have forwarded this complaint to DHEC in SC.they shouldnt be allowed to practice anywhere if they treat there patients this way. Every patient is just as important as the next.

Tested positive for Covid and tried using them to get a prescription for paxlovid. They were very happy to sign me up and charge my credit card and then they 100% ghosted me with zero response to emails, texts, online chat. Good thing it wasn’t a time sensitive issue. Oh wait.

Never got to talk to a real doctor. Their phone breaks up so you hear every other word. Waited 2 hours for call back. Then another 2 hours to get a text saying I needed to call them. Waited 20 mins on hold to get hung up on. Called them back as a new customer an they picked up within a min. So the only give a crap about new customers. Told them again what I needed. They said they would talk to a doctor and get back with me. Then 40 mins later got a email with a refund and no answer why... biggest waste of time. Mdlive is the same price if not better and you talk to a real doctor who will listen to you and not ask you 20 questions with the only answers can be 1 2 or 3. Stay away

First visit was great. Got a subscription with monthly payments taken out but no response when I tried to contact them. Ripoff. Tried to contact them several times and still no response.