telmdfirst.comReviews of telmdfirst.com

Your first visit may go well, but your second visit, especially if it's early morning hours can be a nightmare !! The doctor, or whatever it was I was connected with didn't even ask me about my condition Very rude, wouldn't answer or follow through on my requests. Obviously something was very wrong the whole experience !! Not to be trusted !!

This place is total crap. You want an honest review, yes right. Places like this never want an honest review. All they really want is your money. I checked the box for a symptom they supposedly treat, it's on their list, it's on their pop up box. Waited right at 6hrs for a call. Nothing. I had to do their job for them and call them. Then the person you get can't speak the English language, so you can maybe understand the lame excuse their trying to give you. Currently waiting on my refund, see if they even do that. Money grubbing, and useless. Stay away.

They obviously don't know what they are doing. They should know about preauthorization on scripts. Now I'm left still looking for help

I reached out for a Covid prescription and requested the option not to see a Doctor unless they were opposed to prescribing Paxlovid. I had to reach out multiple times for updates as they do not provide any after the first verbal contact with you. They are slow to respond, and worst of all, incredibly rude. I know they have to make their margins somewhere, but this is not the department to outsource. The representatives lacked empathy and common manners. The last man I spoke with was the worst of all. He spoke to me like a savage and provided misinformation the entirety of the call. He told me that they did not prescribe Paxlovid to patients under 50, and when I asked to speak to a manager, he refused and said he was the only person working there. I asked him to let me speak to a doctor if that was the case, as it’s not indicated anywhere on the site, and he refused. I am feeling like death, so I will admit to hanging up on him. Not even a minute after terminating the call I receive a text from them informing me that my prescription for Paxlovid was sent to my pharmacy. Now tell me, why would he go out of his way to be rude and intentionally make me upset? This is what happens when you offshore your customer support- and to the WORST BPO you could find. For a company Mark Cuban is working with, I naively expected better. Sincerely- A Director of Customer Service

I called for a prescription for covid and they made it but when the pharmacy didn't have the prescription they did not help me get help from another Pharmacy. I called four times today and even though they said they'd get back to me they did not. Seems to be fine to them that you are sick and they don't want to help you. There are many great reviews here but I believe that's just because people didn't need more than basic help from the doctors. If it was complicated they probably wouldn't get the help

Quick response, Easy to navigate, Exceptional service, Highly recommend

Waste of time and money. They take your money, then nothing. After I call customer service three times and more than a day later. I got a 5 second phone call and then a text prescribing me an over the counter medication. It's a scam

Scam company. Never get to talk to a human. Bot just gives you the runaround. Don't waste your time or money.