TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comApr 30, 2018

Hi Eunike, Thank you! Please also check your Thank You points. You've reached 1,720. That means you can convert them yourself into $17.20 Voice Credit balance for your future international calls. Hope it is good news!

Response from TelephoneKenya.comApr 10, 2018

Hi Martin, Thank you for being with us and for your honest feedback! Just needed to let you know that prices are directly connected with calling quality in the Telecom industry. So, basically, if you're calling without using an app or Internet connection, an access number needs a clean strong route. Costs to keep a good one active are not small for Kenya. As soon as these costs drop, we automatically drop the rates, and we have always let customers know about it by email if they are subscribed to the spam-free newsletter. There are also ways to save with TelephoneKenya.com: -For example, you've got 350 Thank You points in your account. When you reach 1000, you can automatically convert them into $10 Voice Credit for free calls. The loyalty points add automatically for every purchase on TelephoneKenya.com. -Regular giveaways on Facebook: https://www.facebook.com/telephonekenya/ - Offers by email, which you probably already receive. Thank you for your understanding!

Response from TelephoneKenya.comApr 2, 2018

Hi dear Gloria, Thank you for your review! We do have a loyalty point system, offers and giveaways, and a solution to dropped calls. GOOD NEWS first! On each purchase you made you have received some Thank You points, so you have managed to collect 2,457 Thank You points in your account. Please convert them yourself and today into $24.57 Voice Credit balance for your free future calls. Sounds good, right? Just go to your account on TelephoneKenya.com and click on My Information tab. On the right you can find the Thank You points section and button reading "Convert". Press that to convert your points into Voice Credit. You can also get this points if you recommend the service to someone. You get to send a recommendation using your referral code directly from your account, My Information section. Every time a friend makes their first order using your code, you get $5 worth Thank You points. With two friends of the kind, you get $10 Voice Credit. Also, there are FREQUENT OFFERS that you can get by email if you are subscribed to the spam-free Newsletter. Just look for the "Get offers" button down the homepage on the website. Click that, and you will receive different coupons. Thirdly, you can join the Kenyan community for frequent contests and giveaways: https://www.facebook.com/telephonekenya/ As for the dropped calls, please star rate the problematic calls in the future! The feature is free to use and you can find it in your account, for each call you make. Hope it helps! Thank you for being with us!